This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund
the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.
"If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.Excerpt from Hims & Hers's Terms and Conditions
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The clause states: “If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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