Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Disclaimer Of All Warranties Including Implied Warranties

High severity High confidence Explicit document language Common · 287 of 352 platforms

Key Facts

Does Hims & Hers disclaim all warranties and conditions of any kind?
Hims & Hers disclaims all warranties and conditions of any kind, whether express or implied, statutory or otherwise, including the implied warranties of merchantability.
Does Hims & Hers disclaim the implied warranties of merchantability?
Hims & Hers disclaims all warranties and conditions of any kind, whether express or implied, statutory or otherwise, including the implied warranties of merchantability.
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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

By disclaiming all warranties including implied statutory warranties, Hims & Hers removes default legal protections that would otherwise guarantee baseline quality or fitness of its products and services.

Interpretive note: The excerpt uses an ellipsis, suggesting additional warranty types are disclaimed in the full clause. Only those expressly present in the excerpt are stated in the canonical claim.

Recent Activity

This document changed recently

Medium Sep 1, 2026

The updated terms revise when subscription cancellations become effective for pre-paid multi-month medication plans. Under the previous language, cancellation could occur at least two days before the billing date following the end of the currently shipped supply. The revised policy now states that cancellation must occur at least two days before the next billing date but will not take effect until the end of the medication supply period. This means that if you request cancellation after a billing date but before your current medication shipment is fully consumed, your subscription will continue through the end of that supply period before the cancellation takes effect. You should review the specific timing of your medication shipments and billing dates to understand when a cancellation request will fully process.

View change record →
Medium Aug 7, 2026

The updated terms now authorize Hims & Hers to bill for Weight Loss Membership at 'monthly or multi-month intervals' rather than on a fixed monthly basis, expanding the company's discretion over billing frequency. Additionally, the agreement establishes that refunds for partially used membership or medication plan periods 'may be provided in our sole and absolute discretion' instead of guaranteeing refunds under specific conditions. The first-month membership fee is explicitly non-refundable, and medication refunds remain available only if cancelled within 48 hours of initial order or two days before renewal. The practical effect is that subscribers cannot predict billing intervals with certainty, and refund eligibility now depends on company discretion rather than contractual terms alone.

View change record →

Consumer impact (what this means for users)

Users receive no express or implied warranty of any kind from Hims & Hers, including warranties that would otherwise arise by operation of law.

How other platforms handle this

Datadog Medium

Datadog is not responsible for, and makes no warranties, express or implied, as to, the Third-Party Services or the providers of such Third-Party Services...

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
HIMS & HERS...DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY...

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-065870
Document ID
CA-D-00906
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
125a36c8df75aae2f8e2938adaed9db682f47d9cd5264d01a86ca550ad3fb7ef
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-065870
Captured: 2026-07-09 08:05:51 UTC
SHA-256: 125a36c8df75aae2…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-065870/disclaimer-of-all-warranties-including-implied-warranties/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Hims & Hers's Disclaimer Of All Warranties Including Implied Warranties clause do?

By disclaiming all warranties including implied statutory warranties, Hims & Hers removes default legal protections that would otherwise guarantee baseline quality or fitness of its products and services.

How does this clause affect you?

Users receive no express or implied warranty of any kind from Hims & Hers, including warranties that would otherwise arise by operation of law.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.