Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Laboratory Testing Refund Within 48 Hours If No Services Received

Medium severity Explicitdocumentlanguage Common · 182 of 352 platforms
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Recent governance activity Hims & Hers recorded 2 documented changes in the last 30 days.
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How other platforms handle this

Tinder Medium

if you believe that you have moved outside a location where we provide the Services, please contact us in writing...and we will work with you to provide alternative services or a refund.

Poshmark Medium

except where (i) the Buyer cancels an order within three (3) hours of purchase...

Xbox Medium

If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old.

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▸ View Original Clause Language DOCUMENT RECORD
"
If you request a refund within 48 hours of payment and you have not received any Testing Services, we will provide you with a full refund.

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-065844
Document ID
CA-D-00906
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
125a36c8df75aae2f8e2938adaed9db682f47d9cd5264d01a86ca550ad3fb7ef
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-065844
Captured: 2026-07-09 08:05:51 UTC
SHA-256: 125a36c8df75aae2…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-065844/laboratory-testing-refund-within-48-hours-if-no-services-received/
Accessed: July 26, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hims & Hers's Laboratory Testing Refund Within 48 Hours If No Services Received clause do?

The clause states: “If you request a refund within 48 hours of payment and you have not received any Testing Services, we will provide you with a full refund.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 182 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.