Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Medication Plan Refund Only If Cancelled Within 48 Hours

Common · 172 of 343 platforms
Stay ahead of the changes
Track Hims & Hers and hear on the next check after its terms change. We check daily where we can, and show you where we can't.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Teachable

Creators on monthly paid Teachable subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for a paid plan, or upgrading to a higher priced plan.

Ro

If medication is never prescribed, you will be refunded your purchase price and you will not be enrolled in the automatically renewing Ro Body Program Membership

Canva

If you're on a paid subscription and Canva discontinues the Service you're using during your subscription, Canva will migrate or make available to you a substantially similar service provided by Canva (if available) and if it’s unable to do so, Canva will provide you a pro-rata refund of fees prepai...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You will receive a refund for your Medication Plan only if (1) for an initial order, you cancel your Medication Plan within 48 hours of submitting your payment information...

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Date stated by the document
Oct. 20, 2026
As printed in Hims & Hers’s text (version CA-V-007737), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 6, 2026
Text quoted from version
CA-V-006879, captured Sept. 11, 2026
Record ID
CA-P-065811
Document ID
CA-D-000906
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006879)
867757906e26d73dc6756fc68d0feb08139c9d1bfc035d35bcf27dcf596f9bc7
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006879, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007737, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-065811
Version: CA-V-006879
Captured: 2026-09-11 01:30:57 UTC
SHA-256: 867757906e26d73d…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-065811/medication-plan-refund-only-if-cancelled-within-48-hours/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

Get the weekly coverage letter

Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.

Frequently Asked Questions

What does Hims & Hers's Medication Plan Refund Only If Cancelled Within 48 Hours clause do?

The clause states: “You will receive a refund for your Medication Plan only if (1) for an initial order, you cancel your Medication Plan within 48 hours of submitting your payment information...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.