This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have no entitlement to a refund for a partially used subscription period; any refund issued is an exceptional act at Hims & Hers's sole and absolute discretion, not a right.
Users cannot expect a refund for a partially used subscription period; any refund is entirely at Hims & Hers's sole and absolute discretion on a case-by-case basis.
How other platforms handle this
Seller will bear the financial costs and responsibilities of issuing refunds to Buyers, and Whatnot is not responsible or liable to the applicable Buyers or any third party for any such refunds.
It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.
Refunds given by Google for billing inaccuracies under this Section will only be in the form of credit for the Services.
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"We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion.— Excerpt from Hims & Hers's Hims & Hers Terms and Conditions
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Users have no entitlement to a refund for a partially used subscription period; any refund issued is an exceptional act at Hims & Hers's sole and absolute discretion, not a right.
Users cannot expect a refund for a partially used subscription period; any refund is entirely at Hims & Hers's sole and absolute discretion on a case-by-case basis.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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