Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

No Refunds For Partially Used Subscription Periods

High confidence Common · 172 of 343 platforms
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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users have no entitlement to a refund for a partially used subscription period; any refund issued is an exceptional act at Hims & Hers's sole and absolute discretion, not a right.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Users cannot expect a refund for a partially used subscription period; any refund is entirely at Hims & Hers's sole and absolute discretion on a case-by-case basis.

How other platforms handle this

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

Gumroad

the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.

Ro

Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We do not offer refunds for partially used subscription periods, although we may provide refunds on a case-by-case basis in our sole and absolute discretion.

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Date stated by the document
Oct. 20, 2026
As printed in Hims & Hers’s text (version CA-V-007737), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 6, 2026
Text quoted from version
CA-V-006879, captured Sept. 11, 2026
Record ID
CA-P-065807
Document ID
CA-D-000906
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006879)
867757906e26d73dc6756fc68d0feb08139c9d1bfc035d35bcf27dcf596f9bc7
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006879, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007737, captured Oct. 21, 2026; this clause has not been re-checked against it.
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-065807
Version: CA-V-006879
Captured: 2026-09-11 01:30:57 UTC
SHA-256: 867757906e26d73d…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-065807/no-refunds-for-partially-used-subscription-periods/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Hims & Hers's No Refunds For Partially Used Subscription Periods clause do?

Users have no entitlement to a refund for a partially used subscription period; any refund issued is an exceptional act at Hims & Hers's sole and absolute discretion, not a right.

How does this clause affect you?

Users cannot expect a refund for a partially used subscription period; any refund is entirely at Hims & Hers's sole and absolute discretion on a case-by-case basis.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.