104 Total
41 High severity
59 Medium severity
4 Low severity

Key Facts

What may Hims & Hers or its service providers use biometric information to do?
Hims & Hers or its service providers may use biometric information to verify a user's identity prior to the user's use of the Service.
May Hims & Hers or its service providers use biometric information to verify a user's identity?
Hims & Hers or its service providers may use biometric information to verify a user's identity prior to the user's use of the Service.
What health-related information does Hims & Hers collect and analyze?
Hims & Hers collects and analyzes health-related information about users, which may include browsing activity on its site, app usage, and purchases made on its platform.
Does Hims & Hers collect and analyze health-related information about users?
Hims & Hers collects and analyzes health-related information about users, which may include browsing activity on its site, app usage, and purchases made on its platform.
What information may Hims & Hers collect and analyze about a user?
Hims & Hers may collect and analyze information about a user's sex life or sexual orientation.
May Hims & Hers collect and analyze information about a user's sex life or sexual orientation?
Hims & Hers may collect and analyze information about a user's sex life or sexual orientation.
To whom may Hims & Hers provide sensitive personal information?
Hims & Hers may provide sensitive personal information, including health data or information about a user's sex life, to advertising partners, to the extent that information does not qualify as Protected Information.
What information may Hims & Hers provide to advertising partners?
Hims & Hers may provide sensitive personal information, including health data or information about a user's sex life, to advertising partners, to the extent that information does not qualify as Protected Information.
Is Hims & Hers a covered entity under HIPAA?
Hims & Hers states that it is not a covered entity under HIPAA and that HIPAA may not apply to user transactions or communications with Hims & Hers, the Medical Groups, the Providers, the Labs, or the Pharmacies.
Does Hims & Hers state that HIPAA may apply to user transactions or communications?
Hims & Hers states that it is not a covered entity under HIPAA and that HIPAA may not apply to user transactions or communications with Hims & Hers, the Medical Groups, the Providers, the Labs, or the Pharmacies.
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Summary

This document explains how Hims & Hers collects, uses, and shares your personal information, including sensitive health data, biometric information, and information about your sex life or sexual orientation. Sensitive personal data may be shared with advertising partners or sold to third parties, and Hims & Hers says HIPAA's health privacy protections do not apply to it. The Policy can change at any time and takes effect the moment it is posted.

Analysis

This Privacy Policy establishes Hims & Hers's rights and practices regarding the collection, use, and disclosure of user information, including sensitive categories such as health data, biometric information, sexual orientation, and sex life information. The document defines Protected Information as the operative threshold limiting use and disclosure: information that does not meet that threshold may be used or disclosed in any manner the Policy permits, including sharing with advertising partners and sale to third parties under applicable state-law definitions of 'sell.' Hims & Hers explicitly states it is not a HIPAA covered entity and that HIPAA's protections may not apply to user transactions or communications with it or its affiliated Medical Groups, Providers, Labs, or Pharmacies. The Policy may be supplemented, amended, or otherwise modified at any time, with changes becoming effective upon posting as of the 'Last Updated' date, without advance notice or affirmative user consent.

What this means for you

As a user of Hims & Hers, your health-related information, biometric data, and information about your sex life or sexual orientation may be collected, analyzed, used for interest-based advertising, shared with advertising partners, or sold to third parties—subject only to whether that information qualifies as Protected Information under applicable laws. Hims & Hers states it is not a HIPAA covered entity, so federal health privacy protections do not apply to your transactions or communications with it or its related parties. If you wish to access, copy, download, correct, or delete your personal information, you can do so by visiting privacy.hims.com/policies.

Institutional Analysis
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Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.

1 important change detected

2 versions captured · Last updated: July 2026

What changed Hims & Hers updated four contact email addresses in their privacy policy on July 6, 2026. The company replaced [email protected] with privacy@forhims.com across sections covering requests for removal of minor information, requests to know, requests to correct or delete data, California compliance inquiries, and general privacy questions. This operational change affects how users and regulators contact the company about privacy requests and policy questions.
Why this matters The updated privacy policy changes the email address users and regulators should use to submit privacy requests and inquiries. Instead of [email protected], all privacy-related communications including requests for removal of minor information, requests to access data, requests to correct or delete personal information, and general privacy policy questions should now be directed to privacy@forhims.com. This is an operational change to contact routing and does not modify the substantive privacy rights or procedures themselves.
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Featured, High severity

Complete Provision Index

Every distinct legal provision identified in this document. Featured provisions appear above with analysis.

104 provisions
12 featured
15 clause types
41 high severity
Disclosure and Transparency Requirements 1
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Archival ProvenanceSource & Archival Record
Last Captured July 6, 2026 01:28 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000907
Version ID CA-V-004509
SHA-256 c988ded09cde26ad7361730320c4689ff467340d29b135981d8ab4d8be8c7714
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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