Hims & Hers · Hims & Hers Privacy Policy · View original document ↗

Do Not Track Signal Not Honored

Medium severity Explicitdocumentlanguage Unique ยท 0 of 352 platforms
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Document Record

What it is

The policy states that the company's websites do not respond to browser Do Not Track signals, distinguishing DNT from the Global Privacy Control which the company states it will honor.

This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Consumer impact (what this means for users)

The agreement states that the platform does not honor Do Not Track browser signals. Users who wish to limit tracking must use the Global Privacy Control, visit privacy.hims.com/policies, or use cookie and advertising opt-out controls described in the policy.

How other platforms handle this

Acorns Medium

We currently do not respond to "Do Not Track" or similar signals except where we expressly indicate otherwise.

YouTube Ads Medium

our services rely on cookies to function properly, for things like remembering your language preferences.

Strava Medium

We maintain administrative, technical, and physical safeguards in accordance with appropriate industry standards that are designed to protect against unauthorized use, disclosure, or access to personal information.

See all platforms with this clause type →

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โ–ธ View Original Clause Language DOCUMENT RECORD
"
there is not a common understanding of how to interpret the DNT signal; therefore, our websites do not respond to browser DNT signals.

Excerpt from Hims & Hers's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1. REGULATORY LANDSCAPE: The absence of Do Not Track response is not currently mandated by federal law in the United States; however, some state privacy laws and the FTC have addressed tracking signal response in guidance. The California Online Privacy Protection Act previously addressed DNT disclosure requirements. The company's explicit disclosure of its DNT non-response alongside its GPC compliance commitment reflects the current regulatory distinction between these signals. 2. GOVERNANCE EXPOSURE: Low. Failure to honor DNT signals is consistent with common industry practice and is not currently subject to mandatory compliance requirements under most applicable U.S. frameworks. The policy's explicit disclosure of this practice satisfies applicable transparency requirements where they exist. 3. JURISDICTION FLAGS: California's current privacy framework focuses on GPC compliance rather than DNT; the policy's GPC compliance commitment addresses that requirement. No jurisdiction currently mandates DNT signal response in a way that creates enforcement exposure from this disclosure. 4. CONTRACT AND VENDOR IMPLICATIONS: No direct vendor or contract implications arise from this provision. Analytics and advertising partner integrations should be assessed separately for their tracking practices independent of DNT signal response. 5. COMPLIANCE CONSIDERATIONS: Legal teams should confirm that the Global Privacy Control implementation is technically functional and honors opt-out signals for both data sales and targeted advertising as required under CCPA and CPRA; review whether any state privacy law updates have introduced DNT response obligations since this policy was last updated; and assess whether the policy's disclosure of DNT non-response is sufficiently prominent given the user population served.

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Applicable agencies

  • FTC
    The FTC has addressed tracking signal transparency in consumer protection guidance relevant to online tracking practices
    File a complaint →

Provision details

Document information
Document
Hims & Hers Privacy Policy
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015442
Document ID
CA-D-00907
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c988ded09cde26ad7361730320c4689ff467340d29b135981d8ab4d8be8c7714
Analysis generated
July 9, 2026 08:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Privacy Policy
Record ID: CA-P-015442
Captured: 2026-07-09 08:00:22 UTC
SHA-256: c988ded09cde26adโ€ฆ
URL: https://conductatlas.com/platform/hims-hers/hims-hers-privacy-policy/provision/CA-P-015442/do-not-track-signal-not-honored/
Accessed: July 23, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hims & Hers's Do Not Track Signal Not Honored clause do?

The policy states that the company's websites do not respond to browser Do Not Track signals, distinguishing DNT from the Global Privacy Control which the company states it will honor.

How does this clause affect you?

The agreement states that the platform does not honor Do Not Track browser signals. Users who wish to limit tracking must use the Global Privacy Control, visit privacy.hims.com/policies, or use cookie and advertising opt-out controls described in the policy.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.