Provision record
Hims & Hers · Hims & Hers Privacy Policy · View original document ↗

Communications Recorded by Service Providers

Medium severity Explicitdocumentlanguage Common · 288 of 352 platforms
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Recent governance activity Hims & Hers recorded 2 documented changes in the last 30 days.
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How other platforms handle this

Ancestry Medium

These companies are subject to contractual obligations governing privacy, data security, and confidentiality consistent with applicable laws.

Adobe Medium

We will disclose personal information to companies that help us run our business to detect, prevent, or otherwise address fraud, deception, illegal activity, misuse of Adobe Services and Software, and security or technical issues.

Oura Medium

We also require these service providers to protect your personal information to at least the same standards that we do.

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▸ View Original Clause Language DOCUMENT RECORD
"
when you use communication channels offered by the Service, such as the Hims & Hers AI Support Assistant or messaging platform, your communications may be recorded and stored by our service providers.

Excerpt from Hims & Hers's Privacy Policy

Provision details

Document information
Document
Hims & Hers Privacy Policy
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-066674
Document ID
CA-D-00907
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c988ded09cde26ad7361730320c4689ff467340d29b135981d8ab4d8be8c7714
Analysis generated
July 9, 2026 08:00 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Privacy Policy
Record ID: CA-P-066674
Captured: 2026-07-09 08:00:22 UTC
SHA-256: c988ded09cde26ad…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-privacy-policy/provision/CA-P-066674/communications-recorded-by-service-providers/
Accessed: July 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hims & Hers's Communications Recorded by Service Providers clause do?

The clause states: “when you use communication channels offered by the Service, such as the Hims & Hers AI Support Assistant or messaging platform, your communications may be recorded and stored by our service providers.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.