Provision record
Hims & Hers · Hims & Hers Privacy Policy · View original document ↗

Right to Decline Requests in Certain Cases

Common · 250 of 343 platforms
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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Patreon

In order to prevent an unauthorized takeover of your account or unauthorized access to your personal data, we may decline deletion of, access to, or recovery of your account via an authorized agent at our sole discretion.

Klaviyo

We reserve the right to evaluate and restrict any use cases related to illegal or controlled substances in accordance with the policies and compliance standards of our downstream providers.

Anyscale

If Anyscale reasonably believes the Platform Services (or any component thereof) could infringe any third party’s Intellectual Property Rights, Anyscale may, at its sole option and expense, use commercially reasonable efforts to: (a) modify or replace the Platform Services...to make it non-infringin...

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▸ View Original Clause Language DOCUMENT RECORD
"
Except for the automated controls described above, if you send us a request to exercise your rights or these choices, to the extent permitted by applicable law, we may decline requests in certain cases. For example, we may decline requests where granting the request would be prohibited by law, could adversely affect the privacy or other rights of another person, would reveal a trade secret or other confidential information...

Excerpt from Hims & Hers's Privacy Policy

Provision details

Document information
Document
Hims & Hers Privacy Policy
Entity
Hims & Hers
Date stated by the document
Sept. 17, 2026
As printed in Hims & Hers’s text (version CA-V-007047), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 5, 2026
Text quoted from version
CA-V-007047, captured Sept. 18, 2026
Record ID
CA-P-066711
Document ID
CA-D-000907
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007047)
34d681eecad960ddcf6fc92a98432ae576664989512add7de739bca2373929e9
Analysis generated
July 9, 2026 08:00 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007047, captured Sept. 18, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Privacy Policy
Record ID: CA-P-066711
Version: CA-V-007047
Captured: 2026-09-18 01:30:34 UTC
SHA-256: 34d681eecad960dd…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-privacy-policy/provision/CA-P-066711/right-to-decline-requests-in-certain-cases/
Accessed: Nov. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Hims & Hers's Right to Decline Requests in Certain Cases clause do?

The clause states: “Except for the automated controls described above, if you send us a request to exercise your rights or these choices, to the extent permitted by applicable law, we may decline requests in certain cases. For example, we may decline requests where granting the request would be prohibited by law, could …”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 250 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.