Provision record
Heap · Heap Privacy Policy · View original document ↗

Retention until consent withdrawal

Medium severity Explicit document language Common · 275 of 352 platforms
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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

HubSpot Medium

We retain Personal Data that you provide to us where we have an ongoing legitimate business need to do so... When we have no ongoing legitimate business need to process your Personal Data, we securely delete the information or anonymize it...

Grindr Medium

In limited circumstances, we may retain certain information for purposes including safety, security, fraud prevention, and compliance with our legal obligations.

Palantir Medium

We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Where we are processing personal information based on your consent, we generally will retain the information until you withdraw your consent, or otherwise for the period of time necessary to fulfill the underlying agreement with you...

Excerpt from Heap's Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Heap Privacy Policy
Entity
Heap
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-073140
Document ID
CA-D-00706
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Heap
Document: Heap Privacy Policy
Record ID: CA-P-073140
Captured: UTC
URL: https://conductatlas.com/platform/heap/heap-privacy-policy/provision/CA-P-073140/retention-until-consent-withdrawal/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Heap's Retention until consent withdrawal clause do?

The clause states: “Where we are processing personal information based on your consent, we generally will retain the information until you withdraw your consent, or otherwise for the period of time necessary to fulfill the underlying agreement with you...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.