“To the extent Customer provides Feedback, Customer grants to Contentsquare and its Affiliates a royalty-free, fully paid, sub-licensable, transferable...non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback...without restriction.”
This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The license over Feedback is irrevocable and perpetual with no restrictions, meaning customers permanently surrender control over any feedback they provide.
Any feedback you provide to Contentsquare may be used, sold, sub-licensed, or otherwise exploited by Contentsquare and its Affiliates in any way, permanently and without compensation.
How other platforms handle this
By sending us feedback, you grant us a non-exclusive, perpetual, irrevocable, transferable license to use the feedback and ideas generated from the feedback without any restrictions, attribution, or compensation to you.
By submitting Feedback to Shopify...you waive any and all rights in the Feedback and that Shopify is free to implement and use the Feedback if desired, as provided by you or as modified by Shopify, without obtaining permission or license from you or from any third party.
You hereby grant to DoorDash...a perpetual, irrevocable, transferable, fully paid, royalty-free, non-exclusive, worldwide, fully sublicensable right and license to use, copy, display, publish, modify, remove, publicly perform, translate, create derivative works from, distribute...such Feedback.
"To the extent Customer provides Feedback, Customer grants to Contentsquare and its Affiliates a royalty-free, fully paid, sub-licensable, transferable...non-exclusive, irrevocable, perpetual, worldwide right and license to make, use, sell, offer for sale, import, and otherwise exploit Feedback...without restriction.Excerpt from Heap's Contentsquare Master Service Agreement
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The license over Feedback is irrevocable and perpetual with no restrictions, meaning customers permanently surrender control over any feedback they provide.
Any feedback you provide to Contentsquare may be used, sold, sub-licensed, or otherwise exploited by Contentsquare and its Affiliates in any way, permanently and without compensation.
ConductAtlas has identified this type of provision across 249 platforms. See the full comparison.
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