Provision record
Harvey AI · Harvey AI Terms of Service · View original document ↗

Customer Right to Terminate After Adverse Update

Medium confidence Common · 285 of 343 platforms

Key Facts · in the document’s own words

Will Harvey AI refund prepaid unused fees?
“If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative order form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement and any operative order form upon 3 business days' notice (and Harvey will refund to You any prepaid unused Fees for the applicable Service).”
Version CA-V-004723, captured July 11, 2026 · live source ↗
Our reading, not the document’s words
You may terminate the Agreement and any operative order form upon 3 business days' notice, and Harvey AI will refund any prepaid unused fees for the applicable service.
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This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

This clause gives you a short-notice exit right with a fee refund, limiting financial exposure when responding to adverse updates.

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Interpretive note: The excerpt does not state the triggering condition (an adverse update) in the quoted language; the trigger appears only in the clause name. The canonical claim is limited strictly to what the quoted excerpt establishes. The refund obligation is a secondary independent proposition recorded here.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

You are permitted to exit the Agreement quickly and recover prepaid fees you have not yet used for the applicable service.

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See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If we are unable to resolve Your issue (including by reverting You to our prior language for the balance of Your operative order form) within 15 days of You bringing such issue to our attention, You may terminate this Agreement and any operative order form upon 3 business days' notice (and Harvey will refund to You any prepaid unused Fees for the applicable Service).

Excerpt from Harvey AI's Terms of Service

Provision details

Document information
Document
Harvey AI Terms of Service
Entity
Harvey AI
Date stated by the document
Jan. 9, 2026
As printed in Harvey AI’s text (version CA-V-004723), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-004723, captured July 11, 2026
Record ID
CA-P-070552
Document ID
CA-D-000504
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004723)
6a51c265ebef8ccf6a828b30e00cd11f3fb0d05ea7b852a40214aed798cc6361
Analysis generated
July 12, 2026 14:53 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-004723, captured July 11, 2026 (checked Oct. 6, 2026)
Citation Record
Entity: Harvey AI
Document: Harvey AI Terms of Service
Record ID: CA-P-070552
Version: CA-V-004723
Captured: 2026-07-11 03:57:47 UTC
SHA-256: 6a51c265ebef8ccf…
URL: https://conductatlas.com/platform/harvey-ai/harvey-ai-terms-of-service/provision/CA-P-070552/customer-right-to-terminate-after-adverse-update/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Harvey AI's Customer Right to Terminate After Adverse Update clause do?

This clause gives you a short-notice exit right with a fee refund, limiting financial exposure when responding to adverse updates.

How does this clause affect you?

You are permitted to exit the Agreement quickly and recover prepaid fees you have not yet used for the applicable service.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Harvey AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Harvey AI.