Provision record
Harvey AI · Harvey AI Terms of Service · View original document ↗

No AI Training on Customer Data or Content

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
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Document Record

What it is

The agreement prohibits Harvey and its Subprocessors from training AI models using Customer Content or Customer Data. Subprocessors other than cloud storage providers are also prohibited from retaining or logging Customer Content or Customer Data for human review.

This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes an explicit contractual prohibition on AI model training from customer inputs and outputs, and extends that restriction to Subprocessors. The carve-out for cloud storage providers from the human review and retention prohibition is an operationally relevant limitation that compliance teams should assess against their data handling requirements.

Consumer impact (what this means for users)

Under this clause, Customer Content and Customer Data submitted to the Service are contractually excluded from AI model training by Harvey and its Subprocessors. Cloud storage providers used by Harvey are not subject to the prohibition on retaining or logging Content for human review.

Cross-platform context

See how other platforms handle No AI Training on Customer Data or Content and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Harvey will not train any AI models using Your Content or Customer Data. Subprocessors will not train any AI models using Your Content or Customer Data. Subprocessors, except for cloud storage providers, will not retain or log for human review Your Content or Customer Data.

Excerpt from Harvey AI's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 5 data minimization and purpose limitation principles, as well as CCPA restrictions on use of personal information beyond disclosed purposes.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Harvey AI Terms of Service
Entity
Harvey AI
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-074242
Document ID
CA-D-00504
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d9e48d455ac5024238a11813bc22d4a0522b870f0b746468ac0b9955c0526b3
Analysis generated
July 12, 2026 14:53 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Harvey AI
Document: Harvey AI Terms of Service
Record ID: CA-P-074242
Captured: 2026-07-12 14:53:43 UTC
SHA-256: 1d9e48d455ac5024…
URL: https://conductatlas.com/platform/harvey-ai/harvey-ai-terms-of-service/provision/CA-P-074242/no-ai-training-on-customer-data-or-content/
Accessed: Sept. 15, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Harvey AI's No AI Training on Customer Data or Content clause do?

This provision establishes an explicit contractual prohibition on AI model training from customer inputs and outputs, and extends that restriction to Subprocessors. The carve-out for cloud storage providers from the human review and retention prohibition is an operationally relevant limitation that compliance teams should assess against their data handling requirements.

How does this clause affect you?

Under this clause, Customer Content and Customer Data submitted to the Service are contractually excluded from AI model training by Harvey and its Subprocessors. Cloud storage providers used by Harvey are not subject to the prohibition on retaining or logging Content for human review.

Is ConductAtlas affiliated with Harvey AI?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Harvey AI.