The agreement prohibits Harvey and its Subprocessors from training AI models using Customer Content or Customer Data. Subprocessors other than cloud storage providers are also prohibited from retaining or logging Customer Content or Customer Data for human review.
This analysis describes what Harvey AI's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes an explicit contractual prohibition on AI model training from customer inputs and outputs, and extends that restriction to Subprocessors. The carve-out for cloud storage providers from the human review and retention prohibition is an operationally relevant limitation that compliance teams should assess against their data handling requirements.
Under this clause, Customer Content and Customer Data submitted to the Service are contractually excluded from AI model training by Harvey and its Subprocessors. Cloud storage providers used by Harvey are not subject to the prohibition on retaining or logging Content for human review.
Cross-platform context
See how other platforms handle No AI Training on Customer Data or Content and similar clauses.
Compare across platforms →"Harvey will not train any AI models using Your Content or Customer Data. Subprocessors will not train any AI models using Your Content or Customer Data. Subprocessors, except for cloud storage providers, will not retain or log for human review Your Content or Customer Data.Excerpt from Harvey AI's Terms of Service
(1) REGULATORY LANDSCAPE: This provision engages GDPR Article 5 data minimization and purpose limitation principles, as well as CCPA restrictions on use of personal information beyond disclosed purposes.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
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This provision establishes an explicit contractual prohibition on AI model training from customer inputs and outputs, and extends that restriction to Subprocessors. The carve-out for cloud storage providers from the human review and retention prohibition is an operationally relevant limitation that compliance teams should assess against their data handling requirements.
Under this clause, Customer Content and Customer Data submitted to the Service are contractually excluded from AI model training by Harvey and its Subprocessors. Cloud storage providers used by Harvey are not subject to the prohibition on retaining or logging Content for human review.
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