Google can change, limit, or completely shut down any of its services at any time — including removing features you rely on — and you have limited ability to prevent this or claim compensation when it happens.
This analysis describes what Google's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause establishes Google's unilateral right to alter the service specification and availability, which means the contracted service scope and feature set remain subject to change throughout the user's continued use of the platform.
The updated terms establish that Google provides services 'using reasonable skill and care,' a positive warranty commitment that replaces the prior blanket 'AS IS' disclaimer language. Under the revised policy, if service quality falls below that standard, users are invited to report the issue and Google commits to working toward resolution. The terms now state that Google's only commitments are those in the warranty section, service-specific terms, and non-waivable law, which is narrower than the prior language but more explicit about what consumers can expect. This change provides a clearer operational standard for service delivery and a stated pathway for addressing failures.
View change record →The updated terms state that Google provides services using 'reasonable skill and care' rather than disclaiming warranties entirely under 'as is' language. Previously, the terms disclaimed all warranties except those explicitly stated in service-specific terms. The revised language now acknowledges that both law and the terms give users rights to a certain quality of service and ways to fix problems if things go wrong. The terms establish a process in which users are expected to notify Google if service quality falls short, and Google commits to working with users to resolve the issue. This represents a shift from a liability-limiting warranty structure to one that acknowledges affirmative quality obligations.
View change record →The updated terms materially reduce service quality commitments. The revised language replaces Google's prior commitment to provide services using "reasonable skill and care" with an explicit as-is disclaimer stating that services are provided "without any express or implied warranties" unless stated in service-specific terms. The updated terms now explicitly apply to all users whether signed in to a Google account or not, extending their scope. Google also clarifies that its Privacy Policy applies to service use. These changes establish that users have fewer contractual recourse options if services fail to function as expected, except where service-specific additional terms or applicable law provide otherwise.
View change record →Removal of language allowing Google to 'add or create new limits to our services at any time' without notice represents significant user protection improvement, as this power is now replaced with notice and data export requirements.
View full change record →Google can remove features, impose new restrictions, or shut down services like Google Drive, Gmail, or Google Photos at any time — meaning data or workflows dependent on those services could be disrupted or lost, with limited contractual recourse available to affected users.
How other platforms handle this
We may change our selling fees from time to time by posting the changes on the eBay site fourteen (14) days in advance, but with no advance notice required for temporary promotions or any changes that result in the reduction of fees.
We will notify you before we make material changes to these Terms and give you an opportunity to review the revised Terms before continuing to use the Fitbit Service. When you use the Fitbit Service after a modification becomes effective, you are telling us that you accept the modified Terms.
We may (and probably will) create updated versions of these Terms in the future, as the Riot Services and applicable laws and regulations evolve. When we do, we'll inform you of the new Terms which will supersede and replace these Terms in writing (e-mail is sufficient).
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"We're constantly changing and improving our services. We may add or remove functionalities or features, and we may suspend or stop a service altogether. You can stop using our services at any time, although we'd be sorry to see you go. Google may also stop providing services to you, or add or create new limits to our services at any time.— Excerpt from Google's Google Terms of Service
REGULATORY FRAMEWORK: This provision engages the EU Digital Services Act (DSA, Regulation 2022/2065) Art. 3 and 17, which require very large online platforms to provide advance notice and reasons for service restrictions. GDPR Art. 17 (right to erasure) and Art. 20 (data portability) are relevant where service discontinuation affects access to personal data. The EU Platform-to-Business Regulation (P2B, Regulation 2019/1150) requires minimum 15-day notice for changes affecting business users. Enforcement: European Commission (DSA), national DPAs (GDPR), FTC (US unfair practices).
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The clause establishes Google's unilateral right to alter the service specification and availability, which means the contracted service scope and feature set remain subject to change throughout the user's continued use of the platform.
Google can remove features, impose new restrictions, or shut down services like Google Drive, Gmail, or Google Photos at any time — meaning data or workflows dependent on those services could be disrupted or lost, with limited contractual recourse available to affected users.
ConductAtlas has identified this type of provision across 2 platforms. See the full comparison.
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