Google · Google Terms of Service · View original document ↗

Disputes and Warranty Disclaimer

Medium severity Unique · 0 of 343 platforms
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This analysis describes what Google's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The disclaimer operationalizes Google's liability structure by establishing that users accept services without warranties regarding performance, availability, or suitability for specific needs. This framing places responsibility for service expectations on the user rather than on Google's provision of specific functionality.

Recent Activity

This document changed recently

Medium May 5, 2026

The updated terms state that Google provides services using 'reasonable skill and care' rather than disclaiming warranties entirely under 'as is' language. Previously, the terms disclaimed all warranties except those explicitly stated in service-specific terms. The revised language now acknowledges that both law and the terms give users rights to a certain quality of service and ways to fix problems if things go wrong. The terms establish a process in which users are expected to notify Google if service quality falls short, and Google commits to working with users to resolve the issue. This represents a shift from a liability-limiting warranty structure to one that acknowledges affirmative quality obligations.

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Medium Apr 19, 2026

The updated terms materially reduce service quality commitments. The revised language replaces Google's prior commitment to provide services using "reasonable skill and care" with an explicit as-is disclaimer stating that services are provided "without any express or implied warranties" unless stated in service-specific terms. The updated terms now explicitly apply to all users whether signed in to a Google account or not, extending their scope. Google also clarifies that its Privacy Policy applies to service use. These changes establish that users have fewer contractual recourse options if services fail to function as expected, except where service-specific additional terms or applicable law provide otherwise.

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Clause Stability Stable

0
Changes
3
Months Monitored
Apr 4, 2026
First Seen
Apr 9, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.

Consumer impact (what this means for users)

Users operate under terms in which Google does not commit to specific service reliability, availability standards, or capability to meet individual needs. The clause limits the scope of enforceable obligations Google undertakes regarding how the service functions or performs.

How other platforms handle this

Calm Medium

Your use of the Services is at your sole risk. Except as otherwise provided in writing by us and to the extent permitted by applicable laws, the Services are provided "as is" and "as available" without warranties of any kind, express or implied. Without limiting the foregoing, we explicitly disclaim...

Perplexity AI Medium

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. PERPLEXITY DOES NOT WARRANT THAT THE SERVICES WILL BE U...

OpenAI Medium

THE SERVICES ARE PROVIDED 'AS IS.' EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS MAKE NO WARRANTIES (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE) WITH RESPECT TO THE SERVICES, AND DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTIC...

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▸ View Original Clause Language DOCUMENT RECORD
"
Other than the rights and responsibilities described in this section (Settling disputes, governing law, and courts), Google doesn't make any specific promises about the services. For example, we don't make any commitments about the content within the services, the specific functions of the services, or their reliability, availability, or ability to meet your needs. We provide the services 'as is'.

— Excerpt from Google's Google Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Google Terms of Service
Entity
Google
Document last updated
May 5, 2026
Tracking information
First tracked
March 6, 2026
Last verified
April 9, 2026
Record ID
CA-P-001898
Document ID
CA-D-00014
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e6572ba743a1cf3e3a97ba741c3f6e2415a5ef12b0d09e2695e992d27e0c7b3d
Analysis generated
March 6, 2026 19:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google
Document: Google Terms of Service
Record ID: CA-P-001898
Captured: 2026-03-06 19:57:47 UTC
SHA-256: e6572ba743a1cf3e…
URL: https://conductatlas.com/platform/google/google-terms-of-service/disputes-and-warranty-disclaimer/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Google's Disputes and Warranty Disclaimer clause do?

The disclaimer operationalizes Google's liability structure by establishing that users accept services without warranties regarding performance, availability, or suitability for specific needs. This framing places responsibility for service expectations on the user rather than on Google's provision of specific functionality.

How does this clause affect you?

Users operate under terms in which Google does not commit to specific service reliability, availability standards, or capability to meet individual needs. The clause limits the scope of enforceable obligations Google undertakes regarding how the service functions or performs.

Is ConductAtlas affiliated with Google?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google.