Google Maps · Google Maps Platform Terms of Service · View original document ↗

Limitation of Liability

Medium severity Medium confidence Explicitdocumentlanguage Common · 265 of 343 platforms
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Recent governance activity Google Maps recorded 2 documented changes in the last 30 days.
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Document Record

What it is

Google limits its financial responsibility to you for most types of losses, including lost business, lost data, or consequential damages, even if Google was aware these losses could occur.

This analysis describes what Google Maps's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause means that if a Maps API outage or error causes significant business loss, your ability to recover damages from Google is substantially limited.

Interpretive note: Enforceability of the liability limitation may vary by jurisdiction; EU/EEA and UK law may impose independent limits on the scope of such exclusions.

Recent Activity

This document changed recently

Medium Jun 24, 2026

The updated terms establish a broader definition of activities that are subject to heightened restrictions under the Google Maps Platform Terms of Service. Previously, the definition enumerated specific high-risk categories. The revised language now encompasses any use case where service failure could reasonably be expected to result in death, serious personal injury, or severe environmental or property damage, and explicitly identifies weaponry as a restricted application. Developers and organizations using Google Maps for restricted purposes should review their use cases against the new definition to ensure continued compliance.

View change record →

Clause Stability Mostly Stable

1
Change
3
Months Monitored
Apr 3, 2026
First Seen
May 20, 2026
Last Seen
This clause type exists across 912 other provisions on other platforms.
This clause has changed once in 3 months of monitoring.

Change history

removed Jun 24, 2026

Removal from Maps-specific Terms indicates liability limitations now exclusively governed by incorporated Google Cloud Platform Terms.

View full change record →
modified May 15, 2026

List of liable parties narrowed from 'Google, its affiliates, officers, directors, employees, agents, and licensors' to 'Google and its suppliers'; formatting changed to all capitals for emphasis.

View full change record →

Consumer impact (what this means for users)

For businesses that depend on Maps APIs in production systems, this limitation means that significant financial losses caused by API failures or errors may not be recoverable from Google under these terms.

How other platforms handle this

ConvertKit Medium

To the maximum extent permitted by applicable law, Kit shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting ...

Pinterest Medium

To the maximum extent permitted by applicable law, Pinterest shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, res...

Hulu Medium

You will remain responsible for any amounts you fail to pay in connection with your subscription, including collection costs, bank overdraft fees, collection agency fees, reasonable attorneys' fees, and arbitration or court costs.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, EVEN IF GOOGLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

— Excerpt from Google Maps's Google Maps Platform Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Limitation of liability clauses are governed by contract law and, in some jurisdictions, statutory limits on exclusion of liability. EU consumer protection law and the UK Unfair Contract Terms Act may limit the enforceability of broad liability exclusions in certain contexts. US courts generally enforce limitation of liability clauses in commercial contracts, with some exceptions for gross negligence or willful misconduct. (2) GOVERNANCE EXPOSURE: Medium. Organizations building mission-critical applications on Maps Platform should assess whether this liability limitation creates unacceptable business risk and whether contractual or insurance mitigation is available. (3) JURISDICTION FLAGS: EU/EEA users should note that liability exclusions may not be fully enforceable under applicable consumer protection directives. UK users should evaluate this clause under the Unfair Contract Terms Act. In the US, enforceability generally depends on whether the parties are sophisticated commercial entities. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should treat this limitation as a known risk in vendor assessment and consider whether cyber liability or business interruption insurance provides coverage for Maps API-related losses. SLA terms should be reviewed in conjunction with this limitation. (5) COMPLIANCE CONSIDERATIONS: Risk management teams should document the business impact of potential Maps API unavailability and assess whether the liability cap is consistent with the organization's risk tolerance.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over unfair or deceptive practices in commercial contracts; limitation of liability clauses that may be applied in consumer-affecting contexts could engage FTC authority.
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Google Maps Platform Terms of Service
Entity
Google Maps
Document last updated
May 5, 2026
Tracking information
First tracked
May 10, 2026
Last verified
May 10, 2026
Record ID
CA-P-001597
Document ID
CA-D-00324
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
be113b6e68b6e70025d595d2449d39dea9fb2e34a7c527a908cfcd8561e412ac
Analysis generated
May 10, 2026 11:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google Maps
Document: Google Maps Platform Terms of Service
Record ID: CA-P-001597
Captured: 2026-05-10 11:22:37 UTC
SHA-256: be113b6e68b6e700…
URL: https://conductatlas.com/platform/google-maps/google-maps-platform-terms-of-service/limitation-of-liability/
Accessed: July 4, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Google Maps's Limitation of Liability clause do?

This clause means that if a Maps API outage or error causes significant business loss, your ability to recover damages from Google is substantially limited.

How does this clause affect you?

For businesses that depend on Maps APIs in production systems, this limitation means that significant financial losses caused by API failures or errors may not be recoverable from Google under these terms.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 265 platforms. See the full comparison.

Is ConductAtlas affiliated with Google Maps?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google Maps.