Fly.io · Fly.io Terms of Service · View original document ↗

Disclaimer of Warranties

Low severity High confidence Explicitdocumentlanguage Uncommon · 35 of 325 platforms
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Document Record

What it is

Fly.io makes no guarantees about the reliability, uptime, or fitness of their services for any particular purpose. You use the platform at your own risk.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This disclaimer means that if the service does not perform as expected or causes problems for your applications, Fly.io has no contractual obligation to compensate you beyond what is covered by any separately published Service Level Agreement.

Consumer impact (what this means for users)

The 'as is' warranty disclaimer means Fly.io does not guarantee that their services will be error-free, continuously available, or suitable for your specific use case. Any service level commitments would need to be found in a separate SLA document.

How other platforms handle this

Zillow Medium

THE SERVICES AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

Gusto Medium

THE SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. GUSTO DOES NOT WARRANT THAT THE SERVICES WILL BE...

AI21 Labs Medium

THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI21 DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ...

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▸ View Original Clause Language DOCUMENT RECORD
"
THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT WARRANTY OF ANY KIND. FLY.IO EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

— Excerpt from Fly.io's Fly.io Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: As-is warranty disclaimers are standard in software-as-a-service and cloud infrastructure agreements and are generally enforceable in commercial contexts under the Uniform Commercial Code and common law. However, some consumer protection statutes may limit the enforceability of such disclaimers for non-commercial users. The interaction between this disclaimer and any separately published SLA should be reviewed carefully. GOVERNANCE EXPOSURE: Low in commercial context. This is industry-standard language for cloud infrastructure providers. The practical risk is that customers relying on informal representations about service reliability have no contractual basis for claims beyond what is in a written SLA. JURISDICTION FLAGS: EU and UK consumer protection regulations may limit as-is disclaimers for individual consumers. For business customers this provision is unlikely to face enforceability challenges in most jurisdictions. CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement should request and review Fly.io's published SLA alongside these terms to understand what uptime commitments, if any, are contractually binding. The disclaimer combined with the liability cap creates a scenario where customers bear most of the risk of service unreliability. COMPLIANCE CONSIDERATIONS: Business continuity and risk management teams should factor the as-is disclaimer into infrastructure resilience planning. Applications requiring high availability should implement redundancy strategies that do not rely solely on Fly.io's service reliability.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Fly.io Terms of Service
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 10, 2026
Record ID
CA-P-008328
Document ID
CA-D-00687
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
e3b13c0963aead222e31c6ca14065b6e8eb28eca08f8646314ffb93753a3eb50
Analysis generated
May 7, 2026 18:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Terms of Service
Record ID: CA-P-008328
Captured: 2026-05-07 18:32:58 UTC
SHA-256: e3b13c0963aead22…
URL: https://conductatlas.com/platform/flyio/flyio-terms-of-service/disclaimer-of-warranties/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Fly.io's Disclaimer of Warranties clause do?

This disclaimer means that if the service does not perform as expected or causes problems for your applications, Fly.io has no contractual obligation to compensate you beyond what is covered by any separately published Service Level Agreement.

How does this clause affect you?

The 'as is' warranty disclaimer means Fly.io does not guarantee that their services will be error-free, continuously available, or suitable for your specific use case. Any service level commitments would need to be found in a separate SLA document.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 35 platforms. See the full comparison.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.