Provision record
Fly.io · Fly.io Terms of Service · View original document ↗

Limitation of Liability

Medium severity High confidence Explicit document language Common · 287 of 352 platforms
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Document Record

What it is

Fly.io's total liability to the customer is capped at fees paid in the 12 months before the claim arose, and Fly.io excludes liability for consequential, indirect, exemplary, and lost-profits damages entirely.

This analysis describes what Fly.io's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a financial ceiling on recoverable damages tied to historical fees paid, and excludes categories of damages that may represent the most significant losses in a service disruption or data incident scenario, such as lost profits or consequential business losses.

Clause Stability Stable

0
Changes
3
Months Monitored
May 10, 2026
First Seen
Jul 9, 2026
Last Seen
This clause type exists across 4261 other provisions on other platforms.

Consumer impact (what this means for users)

Under this clause, the maximum amount recoverable from Fly.io for any claim is limited to fees paid in the preceding 12 months, and no recovery is available for lost profits, consequential, or indirect damages regardless of the circumstances of the loss.

How other platforms handle this

ActiveCampaign Medium

If you knowingly misrepresent that any activity or material on our Services is infringing, you may be liable to ActiveCampaign for certain costs and damages.

Leonardo AI Medium

A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...

Netflix Medium

The Netflix service and/or some of the Netflix content may not be available at any time as a result of events beyond our reasonable control...we will not be held liable should such events occur.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL FLY.IO OR ITS AFFILIATES, SUPPLIERS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING LOST PROFITS, IN CONNECTION WITH THIS AGREEMENT OR THE FLY.IO SERVICES, EVEN IF PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FLY.IO'S AND ITS AFFILIATES', SUPPLIERS', CONTRACTORS', AND LICENSORS' AGGREGATE CUMULATIVE LIABILITY UNDER OR RELATING TO THIS AGREEMENT (INCLUDING THE FLY.IO SERVICES) WILL NOT EXCEED THE SUM OF ALL AMOUNTS PAID AND PAYABLE BY CUSTOMER TO FLY.IO FOR THE USE AND ACCESS TO THE FLY.IO SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE APPLICABLE CLAIM.

Excerpt from Fly.io's Terms of Service

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Fly.io Terms of Service
Entity
Fly.io
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-008323
Document ID
CA-D-00687
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
fd243a5d2ecadc67ac703a494f8e74a9bc1c2cac3aa8af81518ffde57446b3bd
Analysis generated
May 7, 2026 18:32 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Fly.io
Document: Fly.io Terms of Service
Record ID: CA-P-008323
Captured: 2026-05-07 18:32:58 UTC
SHA-256: fd243a5d2ecadc67…
URL: https://conductatlas.com/platform/flyio/flyio-terms-of-service/provision/CA-P-008323/limitation-of-liability/
Accessed: Aug. 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Fly.io's Limitation of Liability clause do?

This provision establishes a financial ceiling on recoverable damages tied to historical fees paid, and excludes categories of damages that may represent the most significant losses in a service disruption or data incident scenario, such as lost profits or consequential business losses.

How does this clause affect you?

Under this clause, the maximum amount recoverable from Fly.io for any claim is limited to fees paid in the preceding 12 months, and no recovery is available for lost profits, consequential, or indirect damages regardless of the circumstances of the loss.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 287 platforms. See the full comparison.

Is ConductAtlas affiliated with Fly.io?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Fly.io.