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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
This agreement establishes the terms governing use of Fly.io's cloud hosting platform, including the storage and management of customer applications and data on Fly.io's infrastructure. The agreement limits Fly.io's liability for service failures to an amount equal to fees paid by the customer in the three months preceding the claim. The agreement also specifies that disputes between the parties are resolved through individual arbitration rather than court litigation or class action proceedings.
This document governs the terms under which Fly.io (operated by Fly.io, Inc.) provides cloud application hosting and infrastructure services to customers, establishing a binding agreement between the company and any entity or individual accessing the platform. The agreement states that customers are responsible for all activity under their accounts, grants Fly.io a license to host and process customer content solely to provide the services, and authorizes Fly.io to suspend or terminate accounts for violation of the Acceptable Use Policy or non-payment with limited prior notice. Notable provisions include a broad limitation of liability capping Fly.io's exposure at amounts paid in the prior three months, a mutual arbitration clause with a class action waiver for US-based disputes, and terms permitting Fly.io to modify service pricing and terms with notice posted to the website rather than direct individual notification. The agreement engages general consumer protection frameworks enforced by the FTC, and state-level consumer protection laws including California's, with the arbitration and class action waiver provisions warranting particular scrutiny under applicable state and federal law. Compliance teams should note that the data processing provisions reference a separate Privacy Policy and Data Processing Agreement, meaning the full scope of data handling obligations requires review of multiple documents.
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