This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
How other platforms handle this
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
For cryptocurrency payments, you will be reimbursed in cryptocurrency but for the euro equivalent of the initial purchase.
We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.
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"If Customer is on a paid subscription and Figma discontinues the Services Customer is using during Customer's subscription, Figma will...provide Customer a pro-rata refund of fees prepaid for the remaining period of Customer's subscription.— Excerpt from Figma's Figma Terms of Service (Superseded URL)
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The clause states: “If Customer is on a paid subscription and Figma discontinues the Services Customer is using during Customer's subscription, Figma will...provide Customer a pro-rata refund of fees prepaid for the remaining period of Customer's subscription.”
ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.
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