“CUSTOMER AGREES TO RESOLVE CUSTOMER'S CLAIMS WITH FIGMA SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION. FIGMA AGREES TO DO THE SAME, WHETHER OR NOT CUSTOMER OPTS OUT OF ARBITRATION.”
This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The waiver eliminates the Customer's ability to participate in collective legal actions against Figma regardless of the arbitration election, significantly reducing the practical leverage available for smaller individual claims.
The reader is prohibited from joining or initiating class-action, representative, or consolidated proceedings against Figma, even if they have exercised their right to opt out of arbitration.
How other platforms handle this
If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions.
the parties shall group the arbitration demands into batches of no more than 200...One arbitrator shall be appointed for each batch and shall resolve each batch as a single consolidated arbitration...
If we are unable to resolve your inquiry or complaint, you may contact an independent dispute resolution body, free of charge to you. You may contact our US-based third-party dispute resolution organization, JAMS...
"CUSTOMER AGREES TO RESOLVE CUSTOMER'S CLAIMS WITH FIGMA SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION. FIGMA AGREES TO DO THE SAME, WHETHER OR NOT CUSTOMER OPTS OUT OF ARBITRATION.Excerpt from Figma's Terms of Service (Superseded URL)
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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The waiver eliminates the Customer's ability to participate in collective legal actions against Figma regardless of the arbitration election, significantly reducing the practical leverage available for smaller individual claims.
The reader is prohibited from joining or initiating class-action, representative, or consolidated proceedings against Figma, even if they have exercised their right to opt out of arbitration.
ConductAtlas has identified this type of provision across 200 platforms. See the full comparison.
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