This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers are financially committed for the full subscription term with no ability to obtain refunds or scale down purchases, limiting flexibility if needs change.
The reader cannot obtain a refund for fees already paid, nor reduce purchased quantities mid-term, unless a specific Terms provision allows it.
How other platforms handle this
Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.
No refunds of fees already paid will be given. Clients may opt out of the Direct Contract program or cancel a Service Contract...however Upwork will not refund any fees for Service Contracts that were considered active at any time in the month prior to the charge.
Influencer shall promptly refund Whatnot a pro rata portion of any pre-paid fees for services or Deliverables not yet provided as of the effective date of termination.
Monitoring
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"Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.— Excerpt from Figma's Figma Terms of Service (Superseded URL)
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Customers are financially committed for the full subscription term with no ability to obtain refunds or scale down purchases, limiting flexibility if needs change.
The reader cannot obtain a refund for fees already paid, nor reduce purchased quantities mid-term, unless a specific Terms provision allows it.
ConductAtlas has identified this type of provision across 175 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.