Provision record
Figma · Figma Terms of Service (Superseded URL) · View original document ↗

Fees Generally Non-Refundable and Non-Decreasable

High severity High confidence Explicit document language Common · 177 of 352 platforms

Key Facts · in the document’s own words

Can quantities purchased be decreased during the relevant subscription term?
“Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.”
Version CA-V-004555, captured July 7, 2026 · live source ↗
Our reading, not the document’s words
Figma provides that fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term, unless otherwise specified in the Terms.
Stay ahead of the changes
Track Figma and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers are financially committed for the full subscription term with no ability to obtain refunds or scale down purchases, limiting flexibility if needs change.

Consumer impact (what this means for users)

The reader cannot obtain a refund for fees already paid, nor reduce purchased quantities mid-term, unless a specific Terms provision allows it.

How other platforms handle this

Instacart Medium

Service fees are generally not refundable for returned items. If your order is refunded, we may issue a refund, replacement, or credit at our discretion.

AWS Bedrock Medium

Subscription service fees may be subject to tax and are non-refundable except as expressly set forth in this section.

DoorDash Medium

All purchases of DashPass Gift Subscriptions are final and non-refundable.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.

Excerpt from Figma's Terms of Service (Superseded URL)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Figma Terms of Service (Superseded URL)
Entity
Figma
Date stated by the document
March 11, 2026
As printed in Figma’s text (version CA-V-004555), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-004555, captured July 7, 2026
Record ID
CA-P-048124
Document ID
CA-D-000543
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-004555)
826212a9a5f6f46e32af15a6764f3381c2bcb3bf9d9f9820287be74483ad84b5
Analysis generated
July 9, 2026 04:58 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-004555 (checked Oct. 5, 2026)
Citation Record
Entity: Figma
Document: Figma Terms of Service (Superseded URL)
Record ID: CA-P-048124
Version: CA-V-004555
Captured: 2026-07-07 00:31:23 UTC
SHA-256: 826212a9a5f6f46e…
URL: https://conductatlas.com/platform/figma/figma-terms-of-service-superseded-url/provision/CA-P-048124/fees-generally-non-refundable-and-non-decreasable/
Accessed: Oct. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Figma's Fees Generally Non-Refundable and Non-Decreasable clause do?

Customers are financially committed for the full subscription term with no ability to obtain refunds or scale down purchases, limiting flexibility if needs change.

How does this clause affect you?

The reader cannot obtain a refund for fees already paid, nor reduce purchased quantities mid-term, unless a specific Terms provision allows it.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 177 platforms. See the full comparison.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.