Fastly's Acceptable Use Policy is part of your legal agreement, and Fastly can change the rules at any time; continuing to use the service means you accept the new rules.
This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Because the AUP can be updated without requiring explicit customer consent, customers may find themselves subject to new restrictions without direct notification, potentially affecting permissible use cases.
Customers are bound by an external policy document that Fastly can change at will; continued use of the service after any AUP update constitutes acceptance, which could restrict or prohibit previously permitted activities without the customer's affirmative agreement.
How other platforms handle this
Customer and its Users must use the Products in accordance with the Atlassian Acceptable Use Policy. Customer is responsible for ensuring that Users comply with this Agreement and the Atlassian Acceptable Use Policy.
You agree to comply with Adyen's Acceptable Use Policy, as updated from time to time, which forms part of these Terms and Conditions. Adyen reserves the right to update the Acceptable Use Policy at any time.
You may not use the Venmo services for any illegal purpose, to send money to any person or organization on a government sanctions list, for gambling, for purchasing or selling illegal goods or services, or for any activity that violates applicable law. You may not use Venmo for commercial transactio...
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"Your use of the Services is subject to Fastly's Acceptable Use Policy, which is incorporated into these Terms by reference. Fastly may update the Acceptable Use Policy at any time, and your continued use of the Services constitutes acceptance of any such updates.— Excerpt from Fastly's Fastly Terms of Service
REGULATORY LANDSCAPE: Incorporation by reference of external policy documents and unilateral update rights are common in commercial technology agreements. However, for regulated customers, unilateral changes to incorporated policies may trigger contract amendment obligations or regulatory notification requirements. Where the AUP restricts certain categories of content or service, changes could affect regulated activities in financial services, healthcare, or government sectors. GOVERNANCE EXPOSURE: Medium. The unilateral update right for an incorporated policy document means that the customer's compliance obligations can change without renegotiation, creating ongoing monitoring obligations. Customers who rely on specific AUP permissions for their business model face potential operational disruption if those permissions are removed. JURISDICTION FLAGS: EU and UK customers may have stronger rights under local contract law to reject unilateral material changes to incorporated terms, depending on whether such changes are characterized as material amendments. Regulated entities in multiple jurisdictions may be required to assess each AUP update for regulatory impact. CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should negotiate for advance notice of material AUP changes and a right to terminate without penalty if changes materially affect the customer's use case. Vendor management programs should include periodic AUP monitoring as part of ongoing supplier governance for Fastly as a critical vendor. COMPLIANCE CONSIDERATIONS: Legal and compliance teams should establish a process for monitoring Fastly's AUP for changes and assessing the impact of each change on the customer's permitted activities. Where changes would affect regulated activities, a formal change management process should be initiated.
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Because the AUP can be updated without requiring explicit customer consent, customers may find themselves subject to new restrictions without direct notification, potentially affecting permissible use cases.
Customers are bound by an external policy document that Fastly can change at will; continued use of the service after any AUP update constitutes acceptance, which could restrict or prohibit previously permitted activities without the customer's affirmative agreement.
ConductAtlas has identified this type of provision across 11 platforms. See the full comparison.
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