This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The distinction between controller and processor roles carries different legal obligations under data protection frameworks such as GDPR. As a controller, Fastly bears primary responsibility for lawfulness of processing; as a processor, it operates under customer direction and instruction. This dual-role designation clarifies Fastly's legal accountability and obligations in different operational contexts.
Customers using Fastly's content delivery services operate under a processor relationship where Fastly processes data according to customer instructions, while Fastly's collection of data for its own business operations (website management, customer relationship management) operates under a controller relationship where Fastly determines processing purposes and means.
How other platforms handle this
Mixpanel acts as a data processor on behalf of its customers (the controllers) when processing end user data through the Mixpanel analytics platform, and as a data controller with respect to data it collects about its own website visitors and account holders.
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
Amplitude acts as a data controller when we collect and use Personal Information for our own purposes, such as providing and improving our Services, marketing, and other business operations. When Amplitude processes Personal Information on behalf of our customers (for example, event data that our cu...
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"Fastly acts as a 'data controller' when we determine the purposes and means of the processing of personal data, such as when we collect and use personal data to operate our website, manage customer relationships, and conduct our business operations. Fastly acts as a 'data processor' when we process personal data on behalf of our customers pursuant to their instructions, such as when our customers use our services to deliver content to their end users.— Excerpt from Fastly's Fastly Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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The distinction between controller and processor roles carries different legal obligations under data protection frameworks such as GDPR. As a controller, Fastly bears primary responsibility for lawfulness of processing; as a processor, it operates under customer direction and instruction. This dual-role designation clarifies Fastly's legal accountability and obligations in different operational contexts.
Customers using Fastly's content delivery services operate under a processor relationship where Fastly processes data according to customer instructions, while Fastly's collection of data for its own business operations (website management, customer relationship management) operates under a controller relationship where Fastly determines processing purposes and means.
ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.
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