Provision record
Equifax · Equifax Terms of Use · View original document ↗

Telephonic and Electronic Communication Consent Including Autodialer

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Document Record

What it is

By registering, users consent to be contacted at any telephone number they provide or that Equifax obtains for them, including wireless numbers, using predictive dialers, automatic telephone dialing systems, and artificial or prerecorded voice messages for non-telemarketing purposes. Users are required to promptly notify Equifax if a phone number is no longer valid or if they wish to revoke this consent.

This analysis describes what Equifax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes prior express consent under the Telephone Consumer Protection Act for Equifax's use of automated dialing systems and prerecorded voice messages to contact users at wireless numbers. The provision also authorizes contact at telephone numbers that Equifax 'obtains' for the user, which extends beyond numbers affirmatively provided by the user.

Interpretive note: The authorization to contact users at telephone numbers Equifax 'obtains' for the user, as distinct from numbers the user provides, raises questions about consent adequacy under TCPA that depend on FCC regulatory interpretation and judicial precedent.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, registration constitutes consent to autodialed, prerecorded, and text message contact at any telephone number the user provides or that Equifax obtains, for the duration of the membership. Users wishing to revoke this consent are required to notify Equifax promptly, and the agreement specifies that standard mobile messaging and data rates may apply.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Call Equifax Customer Care at 1-866-807-7461 or email [email protected] to notify Equifax that a telephone number on file is no longer valid or to revoke consent to telephonic contact. The agreement requires prompt notification of any number change or consent revocation.

Cross-platform context

See how other platforms handle Telephonic and Electronic Communication Consent Including Autodialer and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You also expressly consent and agree to be contacted by Us or anyone acting on Our behalf for non-telemarketing purposes at any telephone number You provide to Us or we obtain for you, including wireless telephone numbers. You further agree that We may make this contact by using a predictive dialer or an automatic telephone dialing system, including sending text or mobile messages by such a system, and/or by using an artificial or prerecorded voice. You agree to notify Us promptly if a telephone number You provided to Us is no longer a number at which You may be reached (such as in the event of number reassignment or if you want to revoke your consent to be contacted by telephone).

Excerpt from Equifax's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1.

Insight

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Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Equifax Terms of Use
Entity
Equifax
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-014320
Document ID
CA-D-00590
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7cbc0fe5af19e7689d7e72da5e90cafcc27f4f1c89318f4b3ff9c5e9c2dcbe2c
Analysis generated
May 7, 2026 14:27 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Equifax
Document: Equifax Terms of Use
Record ID: CA-P-014320
Captured: 2026-05-07 14:27:31 UTC
SHA-256: 7cbc0fe5af19e768…
URL: https://conductatlas.com/platform/equifax/equifax-terms-of-use/provision/CA-P-014320/telephonic-and-electronic-communication-consent-including-autodialer/
Accessed: Aug. 11, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Equifax's Telephonic and Electronic Communication Consent Including Autodialer clause do?

This provision establishes prior express consent under the Telephone Consumer Protection Act for Equifax's use of automated dialing systems and prerecorded voice messages to contact users at wireless numbers. The provision also authorizes contact at telephone numbers that Equifax 'obtains' for the user, which extends beyond numbers affirmatively provided by the user.

How does this clause affect you?

Under this clause, registration constitutes consent to autodialed, prerecorded, and text message contact at any telephone number the user provides or that Equifax obtains, for the duration of the membership. Users wishing to revoke this consent are required to notify Equifax promptly, and the agreement specifies that standard mobile messaging and data rates may apply.

Is ConductAtlas affiliated with Equifax?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Equifax.