Monthly subscription cancellations result in no refund for the current billing period, though product access continues until the period ends. Annual subscriptions receive a pro-rated refund for fully unused months only. One-time report products are non-refundable once delivered.
This analysis describes what Equifax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes differentiated refund structures depending on product type: monthly subscriptions are non-refundable for the current period upon cancellation, annual subscriptions provide a pro-rated refund for fully unused months only, and report products carry a no-refund policy once delivered. The no-partial-month-refund rule applies to both monthly and annual subscriptions.
Under this provision, cancelling a monthly subscription does not entitle the user to a refund for any portion of the current billing period, while annual subscription refunds are calculated based on fully unused months at the original purchase price. Users who purchase one-time report products receive no refund once the report is delivered.
Cross-platform context
See how other platforms handle Refund Policy: Monthly Subscription No-Refund and Annual Pro-Rated Refund and similar clauses.
Compare across platforms →"In the event You cancel Your monthly subscription, You will not receive a refund, but You will receive Your Product for the remainder of the billing month You cancel in, and no further charges will be incurred. Annual subscription products: In the event that You cancel Your annual subscription, You will receive a refund based on the original purchase price and the number of fully unused months (based on Your billing date as described above) in Your annual subscription. For both monthly and annual subscriptions, there are no partial month refunds. Report products: All sales of Report Products are final, and You will not be entitled to a refund for any Report Product once it is delivered to You.Excerpt from Equifax's Terms of Use
1.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
This provision establishes differentiated refund structures depending on product type: monthly subscriptions are non-refundable for the current period upon cancellation, annual subscriptions provide a pro-rated refund for fully unused months only, and report products carry a no-refund policy once delivered. The no-partial-month-refund rule applies to both monthly and annual subscriptions.
Under this provision, cancelling a monthly subscription does not entitle the user to a refund for any portion of the current billing period, while annual subscription refunds are calculated based on fully unused months at the original purchase price. Users who purchase one-time report products receive no refund once the report is delivered.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Equifax.