Equifax does not guarantee uninterrupted or error-free product operation and limits its financial liability for system errors to refund of amounts paid for products not delivered. Users are not entitled to additional compensation for product unavailability or errors beyond that stated refund.
This analysis describes what Equifax's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision limits Equifax's financial exposure for system errors and product unavailability to a refund of amounts paid for undelivered products, excluding any broader consequential or compensatory claims arising from service disruptions. This limitation applies regardless of the nature or cause of the system error.
Under this clause, the agreement limits the user's financial remedy for system errors or product unavailability to a refund of fees paid for products not provided, and states that no additional monetary compensation is available for service disruptions. Users are required to notify Equifax promptly of any system errors.
Cross-platform context
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Compare across platforms →"We do not guarantee uninterrupted or error free operation of Your Product or this Site. From time-to-time, technical issues may also result in the unavailability of or disruption of certain Products or Product features. In addition, Your use of a Product that is excessive or in a manner not contemplated by this Agreement may also result in a Product not performing as intended despite Our efforts. We will use reasonable efforts to maintain operation of the Site and availability of the Products at all times. If there is a system error or other problem concerning Your Product, You agree to promptly notify Us of the same, We will try to correct the error, but You will not be entitled to any money for any system error of any type except for monies You paid for Products that We do not provide.Excerpt from Equifax's Terms of Use
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This provision limits Equifax's financial exposure for system errors and product unavailability to a refund of amounts paid for undelivered products, excluding any broader consequential or compensatory claims arising from service disruptions. This limitation applies regardless of the nature or cause of the system error.
Under this clause, the agreement limits the user's financial remedy for system errors or product unavailability to a refund of fees paid for products not provided, and states that no additional monetary compensation is available for service disruptions. Users are required to notify Equifax promptly of any system errors.
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