If you have a dispute with Epic, you generally must resolve it through private arbitration rather than in court, and you cannot join a class action lawsuit with other users who have similar complaints.
This analysis describes what Epic Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause significantly limits your ability to sue Epic in court or participate in collective legal action, which can reduce your practical leverage and the cost-effectiveness of pursuing smaller individual claims.
The two separate provisions (Mandatory Binding Arbitration and Class Action and Jury Trial Waiver) were consolidated into a single combined provision with explicit language about waiving lawsuit rights.
View full change record →If Epic removes your purchased In-Game Content, charges you incorrectly, or otherwise causes you financial harm, this clause means you must pursue the claim individually through arbitration rather than through a court or as part of a group lawsuit, which may make small claims economically impractical to pursue.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. You and Epic agree to resolve any claims relating to these Terms or our Licensed Products through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. This includes any claims by you or Epic against our respective parents, subsidiaries, agents, employees, predecessors in interest, successors, and assigns to the extent those claims arise in connection with a dispute with you or Epic about a Licensed Product or these Terms. You agree to first try to resolve any dispute informally by contacting Epic... WAIVER OF CLASS OR OTHER NON-INDIVIDUALIZED RELIEF. YOU AND EPIC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.Excerpt from Epic Games's Terms of Service
REGULATORY LANDSCAPE: Mandatory pre-dispute arbitration clauses and class action waivers in consumer contracts are subject to scrutiny under the FTC Act and have been the subject of regulatory guidance from the CFPB, which has studied …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This clause significantly limits your ability to sue Epic in court or participate in collective legal action, which can reduce your practical leverage and the cost-effectiveness of pursuing smaller individual claims.
If Epic removes your purchased In-Game Content, charges you incorrectly, or otherwise causes you financial harm, this clause means you must pursue the claim individually through arbitration rather than through a court or as part of a group lawsuit, which may make small claims economically impractical to pursue.
ConductAtlas has identified this type of provision across 205 platforms. See the full comparison.
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