ElevenLabs · ElevenLabs Privacy Policy · View original document ↗

Children's Privacy — Under 13 Prohibition

Medium severity Unique · 0 of 343 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes the company's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar regulatory requirements governing collection of personal information from minors. It defines the company's operational position regarding the age eligibility of its services and establishes a remediation procedure upon discovery of non-compliant collection.

Consumer impact (what this means for users)

The provision establishes that the service is not available for users under 13, and parents or guardians should not provide children's personal information to the service. If personal information from a child under 13 is collected without parental consent, the company indicates it will delete that information upon discovery.

How other platforms handle this

Canva Medium

The Service is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and t...

Zillow Medium

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such info...

Verizon Medium

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information.

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▸ View Original Clause Language DOCUMENT RECORD
"
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information.

— Excerpt from ElevenLabs's ElevenLabs Privacy Policy

Applicable regulations

CCPA/CPRA
California, USA
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
ElevenLabs Privacy Policy
Entity
ElevenLabs
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 10, 2026
Record ID
CA-P-004368
Document ID
CA-D-00450
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
b75b1f8acd13a68881f4fcb9606d10a24499d50e9b26f218570263ebce7417e9
Analysis generated
April 30, 2026 09:06 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy
Record ID: CA-P-004368
Captured: 2026-04-30 09:06:47 UTC
SHA-256: b75b1f8acd13a688…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy/childrens-privacy-under-13-prohibition/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does ElevenLabs's Children's Privacy — Under 13 Prohibition clause do?

This provision establishes the company's compliance framework with the Children's Online Privacy Protection Act (COPPA) and similar regulatory requirements governing collection of personal information from minors. It defines the company's operational position regarding the age eligibility of its services and establishes a remediation procedure upon discovery of non-compliant collection.

How does this clause affect you?

The provision establishes that the service is not available for users under 13, and parents or guardians should not provide children's personal information to the service. If personal information from a child under 13 is collected without parental consent, the company indicates it will delete that information upon discovery.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.