ElevenLabs does not allow children under 13 to use its service and will delete any data it discovers was collected from a child under that age.
Parents should be aware that ElevenLabs relies on users self-reporting their age and does not implement verified age-gating, meaning a child could create an account and have their voice data collected before the company takes remedial action.
Cross-platform context
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Compare across platforms →Given that ElevenLabs collects biometric voice data, any accidental collection of such data from minors creates serious COPPA and BIPA liability, and the policy's 'knowingly' qualifier limits the company's proactive obligation to verify user ages.
(1) REGULATORY FRAMEWORK: COPPA (15 U.S.C. §§6501–6506) prohibits collection of personal information from children under 13 without verifiable parental consent, enforced by the FTC with penalties up to $51,744 per violation per day; Illinois BIPA imposes heightened obligations for biometric data collected from minors; GDPR Art. 8 sets the digital consent age at 16 (with member state variation down to 13), requiring parental consent for younger users in the EU. (2)
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