ElevenLabs · ElevenLabs Privacy Policy · View original document ↗

Cookies and Tracking Technologies

Medium severity Medium confidence Explicitdocumentlanguage Common · 78 of 343 platforms
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Document Record

What it is

ElevenLabs deploys cookies, web beacons, and pixel tags to collect browsing activity, device information, and user interaction data, which is used for analytics and advertising purposes.

This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The use of tracking technologies for advertising purposes engages GDPR's consent requirements under the ePrivacy Directive for EU/EEA users and CCPA/CPRA sharing opt-out requirements for California residents where tracking data is shared with advertising partners.

Interpretive note: The specific cookie categories deployed and whether the consent management platform configuration satisfies EU ePrivacy Directive opt-in standards cannot be confirmed from the policy text alone.

Change history

modified May 21, 2026

Added specific tracking technologies (web beacons, pixel tags), added device information collection, specified uses for analytics and advertising, and removed user control language about browser settings and consent tools; severity increased from low to medium.

View full change record →

Consumer impact (what this means for users)

Under this clause, ElevenLabs collects browsing activity, device identifiers, and interaction data through cookies and tracking technologies. This data is used for advertising and analytics purposes, including sharing with advertising and analytics partners.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Garmin Medium

If you are located in the European Economic Area, Switzerland, or the United Kingdom, you have the right to access, correct, or erase your personal data; the right to restrict or object to our processing of your personal data; the right to data portability; and, where our processing is based on your...

Strava Medium

We may display advertisements on our Services and those advertisements may be targeted to your interests based on your personal information. We may share your personal information with advertising partners for interest-based advertising purposes. You may opt out of interest-based advertising by visi...

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▸ View Original Clause Language DOCUMENT RECORD
"
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activity, device, and interactions with our platform. We use this information for analytics, advertising, and to improve our services.

— Excerpt from ElevenLabs's ElevenLabs Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision engages the EU ePrivacy Directive (as implemented by member states), which requires opt-in consent for non-essential cookies used for advertising, and GDPR for the underlying personal data processing. CCPA/CPRA addresses the sharing of personal information collected through cookies with advertising partners. The FTC Act addresses deceptive tracking disclosures. EU supervisory authorities and national data protection authorities enforce cookie consent requirements. (2) GOVERNANCE EXPOSURE: Medium. ElevenLabs' cookie consent mechanism must satisfy the opt-in consent standard under applicable EU member state implementations of the ePrivacy Directive. Cookiebot integration is visible in the page source, suggesting a consent management platform is deployed, but its configuration and compliance with applicable standards requires direct verification. (3) JURISDICTION FLAGS: EU/EEA member states impose opt-in consent requirements for advertising cookies. UK has analogous requirements under PECR. California's CCPA/CPRA addresses cookie-based data sharing with advertising partners. Additional U.S. state privacy laws with opt-out rights for targeted advertising may apply based on user geography. (4) VENDOR IMPLICATIONS: Advertising pixel and tag implementations from third parties should be audited to ensure they fire only after valid consent is obtained for EU/EEA users. Tag management configurations should be reviewed against consent management platform settings. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should audit the Cookiebot or equivalent consent management platform configuration to verify that advertising and analytics cookies are blocked prior to valid consent for EU/EEA users. Cookie disclosure inventories should be current and match deployed tracking technologies.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over deceptive tracking disclosures and unfair data collection practices under Section 5 of the FTC Act
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
ElevenLabs Privacy Policy
Entity
ElevenLabs
Document last updated
May 5, 2026
Tracking information
First tracked
May 21, 2026
Last verified
May 21, 2026
Record ID
CA-P-004371
Document ID
CA-D-00450
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9275d285aa3d9e34e3fda22987a999e8a89717081c303261ff13981c3172e942
Analysis generated
May 21, 2026 01:48 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Privacy Policy
Record ID: CA-P-004371
Captured: 2026-05-21 01:48:32 UTC
SHA-256: 9275d285aa3d9e34…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-privacy-policy/cookies-and-tracking-technologies/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does ElevenLabs's Cookies and Tracking Technologies clause do?

The use of tracking technologies for advertising purposes engages GDPR's consent requirements under the ePrivacy Directive for EU/EEA users and CCPA/CPRA sharing opt-out requirements for California residents where tracking data is shared with advertising partners.

How does this clause affect you?

Under this clause, ElevenLabs collects browsing activity, device identifiers, and interaction data through cookies and tracking technologies. This data is used for advertising and analytics purposes, including sharing with advertising and analytics partners.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 78 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.