The policy states that personal data is retained for as long as necessary to fulfill the stated purposes, without specifying fixed retention periods for specific data categories including voice recordings.
This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The absence of specific retention schedules for voice recordings and other data categories creates compliance exposure under GDPR's storage limitation principle and under state biometric statutes that require defined retention and destruction schedules.
Interpretive note: The policy's open-ended retention standard is common in the industry, but whether it satisfies GDPR Article 5 storage limitation and CPRA retention disclosure requirements depends on how the criteria used to determine retention are documented and communicated.
Removed detailed retention decision factors ('amount, nature, sensitivity, risk of harm, purposes, alternative means'); simplified to basic necessity standard.
View full change record →Under this clause, ElevenLabs retains personal data including voice recordings and account information for an unspecified period tied to business necessity. GDPR and state biometric statutes may impose more specific retention and deletion requirements that could constrain how long certain data categories are held.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.Excerpt from ElevenLabs's Privacy Policy
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The absence of specific retention schedules for voice recordings and other data categories creates compliance exposure under GDPR's storage limitation principle and under state biometric statutes that require defined retention and destruction schedules.
Under this clause, ElevenLabs retains personal data including voice recordings and account information for an unspecified period tied to business necessity. GDPR and state biometric statutes may impose more specific retention and deletion requirements that could constrain how long certain data categories are held.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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