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Summary
Generated by a model from the captured document; not read by a person

This document explains how ElevenLabs collects and uses your personal data, including your voice, when you use its services. By using ElevenLabs, you consent to your data potentially being used to train its AI models—though you can opt out at any time through your account settings. Your personal data, including biometric information, is stored in the United States, and if you access ElevenLabs through a business or enterprise product, this policy does not protect you.

Analysis

ElevenLabs' Privacy Policy establishes the terms under which ElevenLabs, acting as a data controller, collects, uses, retains, and transfers users' Personal Data. It authorizes ElevenLabs to process Personal Data—including audio, text, and video content—to research, develop, train, and improve its AI models, with consent established through use of the Services rather than an affirmative opt-in. The Policy designates Voice Data processed for identity verification as Special Category or sensitive Personal Data, collects biometric information for verification purposes, and imposes defined retention limits of three years on both biometric and generated voice data. All Personal Data is transferred to the United States for storage regardless of the user's location, and the Policy explicitly does not apply when ElevenLabs processes Personal Data on behalf of enterprise or business customers.

What this means for you

Using ElevenLabs' Services constitutes consent to the processing of your Personal Data—including voice, audio, text, and video—for purposes that include AI model training. Your Voice Data processed for identity verification is treated as biometric and Special Category data, subject to defined retention limits of up to three years after your relationship with ElevenLabs ends. All of your Personal Data is transferred to and stored in the United States. If you do not want your Personal Data used for AI training, you can opt out at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account.

Institutional Analysis
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1 important change detected

17 versions captured · Latest change detected by ConductAtlas: May 2026

What changed ElevenLabs updated its Privacy Policy to expand its corporate structure, revise legal bases for data processing, and clarify contact procedures for data subject rights requests. The policy now lists additional affiliated entities (Eleven Labs Auto India Private Limited and Eleven Labs Technology Middle East Limited), shifts from consent-based processing to contract necessity and legitimate interests as primary legal bases, and designates a Data Protection Office for rights requests. The practical effect is that data processing may now proceed under multiple legal grounds beyond user consent, and data subjects in Brazil have a named Data Protection Officer.
Why this matters The updated policy expands the legal bases under which ElevenLabs may process personal data. Previously, the policy emphasized consent as the primary basis; the revised language now states that processing may rely on contract necessity, legitimate interests (including fraud prevention and security), compliance with legal obligations, or other applicable legal grounds depending on circumstances and applicable law. This means data processing may proceed without explicit user consent in certain contexts where the company asserts a contractual or legitimate interest basis. The policy also clarifies that data subject rights requests should be directed to a Data Protection Office, with a named officer for Brazil residents.
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Name corrected
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Provisions
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Archival ProvenanceSource & Archival Record
This version captured October 14, 2026 00:42 UTC
Last successful capture October 16, 2026 00:50 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000450
Version ID CA-V-007521
SHA-256 (extracted text, extractor v5) 4d738e8ff9401ad6a6dbf82b89444a7e541ea3f2fedeedca6951de8e6119c83b
Archived bytes SHA-256 (anchor) 2ee2cb031c100125ea816438bfde86088dbc173a2c6d6f739d192f5778fd974f
✓ Snapshot stored ✓ Archived bytes anchored (verified Oct. 14, 2026)

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