Governance document

CA-D-000834

ElevenLabs Privacy Policy

ElevenLabs

Last change detected July 31, 2026 Privacy policy

SHA-256: 8913cc86c48d740003f… 10 versions captured 8 changes documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

104 Total

33 High severity

54 Medium severity

17 Low severity

Key Facts

What may ElevenLabs process to research, develop, train, and/or otherwise improve its AI models?

ElevenLabs may process users' Personal Data, including audio, text, video content, preferences, and feedback, to research, develop, train, and/or otherwise improve its AI models.

May ElevenLabs process users' Personal Data, including audio, text, video content, preferences, and feedback?

ElevenLabs may process users' Personal Data, including audio, text, video content, preferences, and feedback, to research, develop, train, and/or otherwise improve its AI models.

Where does ElevenLabs transfer all Personal Data?

ElevenLabs transfers all Personal Data to the United States for storage, regardless of the user's location.

Does ElevenLabs transfer all Personal Data to the United States for storage?

ElevenLabs transfers all Personal Data to the United States for storage, regardless of the user's location.

What does ElevenLabs collect through certain of its Services?

ElevenLabs collects biometric information through certain of its Services for verification purposes.

Does ElevenLabs collect biometric information for verification purposes?

ElevenLabs collects biometric information through certain of its Services for verification purposes.

Is processing based on consent?

ElevenLabs treats use of its Services or other engagement with ElevenLabs as consent to the processing of Personal Data as described in its Policy, where processing is based on consent and to the extent permitted by law.

What does ElevenLabs reserve the right to moderate?

ElevenLabs reserves the right to moderate all Input, including voice and text data input, and Output, including voice or other outputs.

Does ElevenLabs reserve the right to moderate all Input and Output?

ElevenLabs reserves the right to moderate all Input, including voice and text data input, and Output, including voice or other outputs.

What does ElevenLabs process in connection with use of the Services?

ElevenLabs processes users' Input, Output, and any other information provided in connection with use of the Services, including any Personal Information contained within that content.

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Summary

ElevenLabs collects the content you put into and receive from its Services — including your voice recordings — and may use that content, along with other personal data, to train and improve its AI models. Your data is stored in the United States no matter where you live. You can stop ElevenLabs from using your personal data for training at any time by going to the 'Data use' menu in the 'Terms and Privacy' section of your account.

Analysis

This Privacy Policy establishes ElevenLabs' collection, use, sharing, and retention practices for Personal Data generated through its Services. ElevenLabs collects Input, Output, biometric information, and voice data — including publicly available third-party data — and may process all of these, including audio, text, and video, to research, develop, train, and improve its AI models. Voice Data provided for identity verification is treated as potentially constituting Special Category or sensitive Personal Data under applicable laws, and all Personal Data is transferred to the United States for storage regardless of the user's location. Data generated about a user's voice is retained for no longer than three years after the user's last interaction with ElevenLabs, except as required by law, and users may opt out of training use of their Personal Data at any time through the 'Data use' menu in their account settings.

What this means for you

Using ElevenLabs' Services constitutes consent to the personal data processing described in the Policy, including potential use of your audio, text, video, and voice recordings to train AI models. If you provide voice recordings for identity verification, that data may be treated as sensitive biometric data. ElevenLabs strictly prohibits anyone from submitting voice data belonging to people under age 18. Voice-related data ElevenLabs generates about you is kept for no more than three years after your last interaction. To stop your personal data from being used for AI training, you can opt out at any time by navigating to the 'Data use' menu in the 'Terms and Privacy' section of your ElevenLabs account.

Institutional Analysis

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8 important changes detected

10 versions captured · Last updated: June 2026

June 26, 2026

low

What changed ElevenLabs removed the phrase 'Contact Sales' from the initial paragraph of its Privacy Policy on June 26, 2026. This was a navigation or call-to-action link in the header section, not a substantive change to privacy terms or data handling practices. The core data controller information for EU, UK, and Swiss users remains unchanged.

Why this matters This change does not materially affect consumer privacy rights, data handling practices, or service terms. The removal of a 'Contact Sales' link is a formatting or navigation change. The substantive data controller information for EEA, UK, and Swiss residents remains unchanged.

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June 25, 2026

low

What changed ElevenLabs modified navigation and link text in their privacy policy footer on June 25, 2026. The change updated social media and navigation link references, replacing some instances with branded product names and restructuring footer navigation. This appears to be a formatting and navigation update with no material change to privacy rights, data processing practices, or disclosures.

Why this matters This change reorganizes social media links and navigation text in the privacy policy footer. The update replaces some link references with branded product names and restructures how social channels and product integrations are displayed. No material changes to privacy rights, data collection practices, or consumer obligations occur.

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June 24, 2026 low

ElevenLabs' privacy policy was updated on June 24, 2026 to add a reference to 'Ads Engine' in the product navigation menu. The change appears to be a product listing update …

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June 23, 2026 low

ElevenLabs' Privacy Policy was updated on June 23, 2026, with 2 sentence modifications detected in the document. The change involved removal of a 'Sign up' link element and addition of …

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June 17, 2026 low

ElevenLabs updated its Privacy Policy on June 17, 2026, adding 'Travel & Hospitality' to the list of industry integrations mentioned in the policy document. This is a formatting or organizational …

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May 30, 2026 low

ElevenLabs modified the footer navigation section of its privacy policy on May 30, 2026. The change removed a standalone link labeled 'Trust Center' and reorganized the policy links under a …

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May 21, 2026 low

ElevenLabs updated its Privacy Policy on May 21, 2026 to add two new affiliate entities (Eleven Labs Auto India Private Limited and Eleven Labs Technology Middle East Limited), revise legal …

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May 19, 2026 low

ElevenLabs removed two social media links from their privacy policy footer on May 19, 2026. The policy previously included separate X (formerly Twitter) links for the main account and developers; …

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Featured, High severity

AI Model Training Using Personal Data Compare →

Users' personal data — including sensitive content like audio and video — may be used directly to build or refine commercial AI systems.

Added July 10, 2026 Standard Seen across 279 platforms
All Personal Data Transferred to United States Compare →

Users located outside the United States have their personal data transferred internationally, which may affect the legal protections that apply to that data.

Added July 10, 2026 Standard Seen across 288 platforms
Biometric Data Collected for Verification Purposes Compare →

Biometric data is among the most sensitive categories of personal data; its collection for verification purposes means some users may provide this data as part of normal Service use.

Added July 10, 2026 Standard Seen across 296 platforms
Consent to Personal Data Processing on Use Compare →

Consent is obtained through the act of using or engaging with the Services, rather than through a separate affirmative step, which determines the legal basis for a range of data processing activities.

Added July 10, 2026 Standard Seen across 279 platforms
ElevenLabs Content Moderation Reservation of Right Compare →

ElevenLabs' reservation of moderation rights over all Input and Output means no user content or generated content is categorically outside its review.

Added July 10, 2026 Common Seen across 142 platforms
Processing of Input and Output Content Compare →

The breadth of processed content — Input, Output, and any additional information — means personal information embedded in any user interaction with the Services is within scope for processing.

Added July 10, 2026 Standard Seen across 296 platforms
Publicly Available Third-Party Data for Model Training Compare →

ElevenLabs' training data collection extends beyond information users directly provide, drawing from publicly available third-party sources subject to applicable law.

Added July 10, 2026 Standard Seen across 296 platforms
Right to Opt Out of Training Data Use Compare →

Users have a mechanism to stop their Personal Data from being used for training, and that option is available at any time rather than being a one-time or time-limited choice.

Added July 10, 2026 Standard Seen across 290 platforms
Users Prohibited from Uploading Children's Voice Data Compare →

The prohibition is absolute and applies to all methods of making children's Voice Data available, covering both provision to ElevenLabs and sharing with other users across all Services.

Added July 10, 2026 Standard Seen across 282 platforms
Voice Data as Biometric Data Under Applicable Law Compare →

The characterization of identity-verification Voice Data as potentially constituting Special Category or sensitive Personal Data signals that heightened legal protections may apply to that processing.

Added July 10, 2026 Standard Seen across 279 platforms
Voice Data Retained Maximum Three Years Compare →

The three-year retention limit establishes a defined maximum period for retention of voice-generated data, with a legal compliance exception that could extend that period.

Added July 10, 2026 Standard Seen across 275 platforms
Voice Model Generation from User Audio Compare →

ElevenLabs' processing of user-provided voice recordings to create a synthetic voice model means users' biometric voice characteristics may be used to generate new audio in their likeness.

Added July 10, 2026 Standard Seen across 279 platforms