If you have a dispute with eBay, you must resolve it through private arbitration rather than going to court, unless you opt out within 30 days of accepting the agreement.
This analysis describes what eBay's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause establishes arbitration as the exclusive dispute resolution mechanism for eBay's user population, which affects the procedural framework through which disagreements are adjudicated. The mandatory nature of the arbitration requirement and its broad scope regarding covered disputes creates a standardized resolution process that applies to all claims arising from platform use.
Consumers lose access to the court system and jury trials for disputes with eBay, and must instead use a private arbitration process that many consumer advocates consider less favorable to individuals. The 30-day opt-out window is short and easy to miss.
How other platforms handle this
You and Twilio agree to resolve any disputes through binding arbitration administered by JAMS rather than in courts of general jurisdiction. The arbitration will be conducted by a single arbitrator under the JAMS Streamlined Arbitration Rules. The arbitrator's decision will be final and binding. Thi...
You and OpenAI agree to resolve any disputes arising out of or relating to these Terms or our Services through final and binding individual arbitration, except that either party may bring an individual claim in small claims court. You agree to waive your right to a jury trial and to participate in a...
You and Uber agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Application (collectively, "Disputes") will be settled by binding arbitration between you and ...
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"You and eBay each agree that any and all disputes or claims between you and eBay (or any related third parties) that arise out of or relate in any way to this or previous versions of the User Agreement, your use of or access to our Services, the actions of eBay or its agents, or any products or services sold, offered, or purchased through our Services, including the scope or applicability of this Agreement to Arbitrate (each, a "Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court.— Excerpt from eBay's eBay User Agreement
The mandatory arbitration clause with class action waiver implicates CFPB guidance on arbitration in consumer financial contracts and may face scrutiny under state consumer protection statutes including California's CLRA. Compliance teams should assess enforceability under applicable state law and monitor regulatory developments targeting pre-dispute arbitration agreements.
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Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This clause establishes arbitration as the exclusive dispute resolution mechanism for eBay's user population, which affects the procedural framework through which disagreements are adjudicated. The mandatory nature of the arbitration requirement and its broad scope regarding covered disputes creates a standardized resolution process that applies to all claims arising from platform use.
Consumers lose access to the court system and jury trials for disputes with eBay, and must instead use a private arbitration process that many consumer advocates consider less favorable to individuals. The 30-day opt-out window is short and easy to miss.
ConductAtlas has identified this type of provision across 32 platforms. See the full comparison.
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