Provision record
Duolingo · Duolingo Terms of Service · View original document ↗

Apple and Google handle their own refunds

Common · 172 of 343 platforms
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This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Teachable

Teachable reserves the right to issue a refund in the event of fraud irrespective of the limitations set forth in this Section.

Ro

Any refunds, replacements, or disputes related to Products are subject to the policies and review of the dispensing pharmacy and, where applicable, Lilly.

Loom

For any purchases Customer makes through a Reseller, any refunds from Atlassian payable to Customer relating to that purchase will be remitted by that Reseller, unless Atlassian specifically notifies Customer otherwise...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
if you made purchases on Duolingo through the Apple or Google app stores, payments and refunds are handled by Apple or Google, respectively, and Duolingo cannot issue refunds for those purchases.

Excerpt from Duolingo's Terms of Service

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Date stated by the document
Sept. 8, 2025
As printed in Duolingo’s text (version CA-V-002217), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
April 18, 2026
Text quoted from version
CA-V-002217, captured May 5, 2026
Record ID
CA-P-022906
Document ID
CA-D-000085
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-002217)
49c7d9dc74962cbdaadd5a6a8e6ca559ae1dc3b6b2b3027a60f3e50052a5e242
Analysis generated
May 10, 2026 19:46 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-002217, captured May 5, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Duolingo
Document: Duolingo Terms of Service
Record ID: CA-P-022906
Version: CA-V-002217
Captured: 2026-05-05 15:00:01 UTC
SHA-256: 49c7d9dc74962cbd…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/provision/CA-P-022906/apple-and-google-handle-their-own-refunds/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Duolingo's Apple and Google handle their own refunds clause do?

The clause states: “if you made purchases on Duolingo through the Apple or Google app stores, payments and refunds are handled by Apple or Google, respectively, and Duolingo cannot issue refunds for those purchases.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.