“All payments are nonrefundable and there are no refunds or credits for Virtual Items or partially used membership periods, unless otherwise required by the law in your jurisdiction.”
This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who cancel mid-period or make in-app purchases have no contractual right to a refund, leaving them dependent on local consumer protection law for any recovery.
Users cannot obtain refunds or credits from Duolingo for Virtual Items or unused membership time unless local law mandates it.
How other platforms handle this
If a Creator fails to establish or publish a refund policy that meets the requirements of subsection (b), a default fourteen (14) day refund period from the date of purchase shall apply...
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.
"All payments are nonrefundable and there are no refunds or credits for Virtual Items or partially used membership periods, unless otherwise required by the law in your jurisdiction.Excerpt from Duolingo's Terms of Service
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Users who cancel mid-period or make in-app purchases have no contractual right to a refund, leaving them dependent on local consumer protection law for any recovery.
Users cannot obtain refunds or credits from Duolingo for Virtual Items or unused membership time unless local law mandates it.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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