DraftKings · DraftKings Privacy Policy · View original document ↗

SMS and Call Consent via Privacy Notice Acceptance

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Document Record

What it is

By accepting DraftKings' privacy notice, you are consenting to receive phone calls and text messages from DraftKings, including marketing and VIP communications.

This analysis describes what DraftKings's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Consent to receive calls and text messages embedded in a privacy notice acceptance may not satisfy the Telephone Consumer Protection Act's (TCPA) requirement for express written consent for autodialed or prerecorded calls and texts, particularly for marketing purposes.

Interpretive note: Whether bundling TCPA consent into general privacy notice acceptance satisfies the TCPA's express written consent standard for marketing communications is legally contested and may vary by court jurisdiction.

Consumer impact (what this means for users)

Accepting the DraftKings privacy notice is used as the consent mechanism for receiving calls and texts, including marketing messages. Users who wish to stop receiving these communications can opt out at www.draftkings.com/communicationsettings or by emailing support@draftkings.com.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Visit www.draftkings.com/communicationsettings to manage and opt out of calls and text messages. Alternatively, email support@draftkings.com or adjust Notification Preferences in the DraftKings app under your Profile settings.

How other platforms handle this

Zelle Medium

Changes to this Privacy Notice

Activision Medium

YOU MUST BE AND HEREBY AFFIRM THAT YOU ARE AN ADULT OF THE LEGAL AGE OF MAJORITY IN YOUR COUNTRY OR STATE OF RESIDENCE. If you are under the legal age of majority, your parent or legal guardian must consent to this agreement.

ADP Medium

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA). These rights may include: the right to know about personal information collected, disclosed, or sold; the right to delete personal information collected from you; the right to opt-out of t...

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We may use the telephone number(s) we collect from you for the purpose of one-to-one calls and text messages. By accepting this privacy notice, you consent to receive calls and text messages from us, including, but not limited to, from our customer support and VIP personnel.

— Excerpt from DraftKings's DraftKings Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: This provision engages the Telephone Consumer Protection Act (TCPA), which requires express written consent for autodialed or prerecorded marketing calls and texts. The FCC enforces the TCPA. The FTC Act applies to deceptive consent practices. State telemarketing laws in California (CIPA), Florida, and other states may impose additional requirements. Whether bundling TCPA consent into privacy notice acceptance satisfies the TCPA's express written consent standard is an active area of legal uncertainty. GOVERNANCE EXPOSURE: Medium. TCPA class action litigation risk is significant if the consent mechanism does not satisfy TCPA requirements for marketing communications. The provision states consent is granted 'by accepting this privacy notice,' which may be challenged as not meeting the TCPA standard of a 'clear and conspicuous disclosure' that is separate from other terms. JURISDICTION FLAGS: California's CIPA provides additional protections for phone communications and has been used to bring claims related to call recording and text messaging consent. Florida's Telephone Solicitation Act has been actively litigated. Federal TCPA exposure is nationwide. CONTRACT AND VENDOR IMPLICATIONS: If DraftKings uses third-party call center or SMS vendors to deliver these communications, those vendors' TCPA compliance practices should be assessed. Indemnification provisions in vendor agreements should cover TCPA violations arising from consent records provided by DraftKings. COMPLIANCE CONSIDERATIONS: Legal teams should evaluate whether the privacy notice acceptance mechanism satisfies TCPA express written consent requirements for marketing calls and texts, or whether a separate, standalone consent process is required. The opt-out mechanism (communicationsettings page and support email) should be tested for functionality. Consent records should be maintained to defend potential TCPA claims.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over deceptive consent practices in telemarketing and works alongside the FCC on TCPA enforcement; relevant to whether privacy notice acceptance constitutes adequate consent for marketing communications
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
DraftKings Privacy Policy
Entity
DraftKings
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-009846
Document ID
CA-D-00349
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
746a0af91f91549a4cccc84c53383f8b4aafe001e33d9588879ca505f067613c
Analysis generated
May 8, 2026 11:19 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DraftKings
Document: DraftKings Privacy Policy
Record ID: CA-P-009846
Captured: 2026-05-08 11:19:01 UTC
SHA-256: 746a0af91f91549a…
URL: https://conductatlas.com/platform/draftkings/draftkings-privacy-policy/sms-and-call-consent-via-privacy-notice-acceptance/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DraftKings's SMS and Call Consent via Privacy Notice Acceptance clause do?

Consent to receive calls and text messages embedded in a privacy notice acceptance may not satisfy the Telephone Consumer Protection Act's (TCPA) requirement for express written consent for autodialed or prerecorded calls and texts, particularly for marketing purposes.

How does this clause affect you?

Accepting the DraftKings privacy notice is used as the consent mechanism for receiving calls and texts, including marketing messages. Users who wish to stop receiving these communications can opt out at www.draftkings.com/communicationsettings or by emailing support@draftkings.com.

Is ConductAtlas affiliated with DraftKings?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DraftKings.