Lime · Lime Terms of Service · View original document ↗

Class Action Waiver

High severity High confidence Explicitdocumentlanguage Common · 74 of 325 platforms
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Document Record

What it is

You cannot join with other Lime users to bring a group lawsuit or class action. Any legal claim must be brought by you alone.

This analysis describes what Lime's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Class actions allow many consumers with small individual harms to combine claims into a meaningful lawsuit. This waiver means each person must pursue their claim separately, which is often economically impractical for small losses.

Consumer impact (what this means for users)

If Lime harms a large number of users in a small way, such as through an overcharge or a data issue, each user must individually pursue their claim rather than participating in a group lawsuit, which makes seeking remedies for minor harms practically difficult.

How other platforms handle this

Unity High

YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...

OpenAI High

CLASS ACTION WAIVER. You and OpenAI agree that any claims must be brought in your respective individual capacities, and not as a plaintiff or class member in any purported class or representative proceeding. Unless we agree otherwise, the arbitrator may not consolidate more than one person's claims....

GOAT High

YOU AND GOAT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU AND LIME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

— Excerpt from Lime's Lime Terms of Service

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

(1) REGULATORY LANDSCAPE: Class action waivers in consumer arbitration agreements are generally enforceable in the US under the Supreme Court's interpretation of the FAA. However, California's Consumers Legal Remedies Act and Private Attorneys General Act (PAGA) have historically created exceptions for certain employment and consumer claims. In the EU, class action waivers in consumer contracts are generally not recognized as enforceable. (2) GOVERNANCE EXPOSURE: High. The waiver is a broad prohibition on representative proceedings and applies in conjunction with the arbitration clause. Its enforceability in the US is generally strong post-AT&T Mobility v. Concepcion, but state-level carve-outs exist. EU operations expose Lime to collective redress mechanisms under the EU Representative Actions Directive. (3) JURISDICTION FLAGS: California PAGA claims and similar public enforcement mechanisms may not be fully waivable even under a class action waiver clause. EU member states implementing the Representative Actions Directive permit qualifying entities to bring collective consumer actions regardless of contractual waivers. (4) CONTRACT AND VENDOR IMPLICATIONS: Insurance and indemnification structures should account for the possibility that class action waivers are invalidated in key markets, creating potential for aggregate liability exposure. (5) COMPLIANCE CONSIDERATIONS: Legal teams should monitor evolving state legislation on class action waivers and assess whether any pending regulatory action in operating jurisdictions requires modification of this clause.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC monitors class action waivers in consumer contracts as part of its consumer protection mandate.
    File a complaint →

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Lime Terms of Service
Entity
Lime
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 11, 2026
Record ID
CA-P-006941
Document ID
CA-D-00741
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
34d44ce683c09157ec4c548ef2802b1b173548ee18cfc1bdb54d2976f41b5b81
Analysis generated
May 8, 2026 15:16 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Lime
Document: Lime Terms of Service
Record ID: CA-P-006941
Captured: 2026-05-08 15:16:53 UTC
SHA-256: 34d44ce683c09157…
URL: https://conductatlas.com/platform/lime/lime-terms-of-service/class-action-waiver/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Lime's Class Action Waiver clause do?

Class actions allow many consumers with small individual harms to combine claims into a meaningful lawsuit. This waiver means each person must pursue their claim separately, which is often economically impractical for small losses.

How does this clause affect you?

If Lime harms a large number of users in a small way, such as through an overcharge or a data issue, each user must individually pursue their claim rather than participating in a group lawsuit, which makes seeking remedies for minor harms practically difficult.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 74 platforms. See the full comparison.

Is ConductAtlas affiliated with Lime?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Lime.