Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Unilateral Fee and Plan Modification with 30-Day Notice

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Document Record

What it is

DocuSign reserves the right to modify, terminate, or amend subscription plan fees and features with at least 30 days' advance notice, after which continued use of the service constitutes acceptance of the changed terms unless prohibited by applicable law.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes DocuSign to modify subscription fees and features unilaterally with 30 days' notice, with continued use after the notice period constituting contractual acceptance. Customers who do not wish to accept the modified terms must terminate their subscription before the effective date of the change.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, DocuSign may modify the fees and features of subscription plans with 30 days' advance notice, and continued use of the service after the notice period constitutes acceptance of the new terms. Customers who do not accept the modified fees or features may terminate their subscription plan as described in Section 4.6 of the terms.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 30 days
    If you do not accept modified fees or features after receiving a 30-day notice, cancel your subscription plan before the effective date of the changes by contacting DocuSign support at https://support.docusign.com or through the administrative console.

Cross-platform context

See how other platforms handle Unilateral Fee and Plan Modification with 30-Day Notice and similar clauses.

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We reserve the right to modify, terminate, or otherwise amend the fees and features associated with your Subscription Plan to the fullest extent permitted under applicable laws. We may also recommend that you purchase a new Subscription Plan that is comparable to your previous Subscription Plan that is ending. Before we change the fees and charges in effect, or add new fees and charges, we will give you advance notice of at least thirty (30) days. If we provide you such advance notice, unless prohibited by applicable laws, your continued use of the Docusign Services after the changes have been made will constitute your acceptance of the changes.

Excerpt from DocuSign's Terms and Conditions

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Unilateral modification clauses in commercial software agreements engage contract formation principles under applicable law, and in EU and UK jurisdictions, unfair contract terms regulations that may limit enforceability of unilateral modification rights in standard form contracts. The FTC Act's prohibition on unfair or deceptive practices is relevant where the modification right is exercised to materially alter the service without adequate disclosure. (2) GOVERNANCE EXPOSURE: Medium. The 30-day notice period provides a defined window for customers to assess changes and exercise termination rights, but the acceptance-by-continued-use mechanism places the burden on customers to actively terminate rather than affirmatively consent to material changes. (3) JURISDICTION FLAGS: EU and UK courts have in some contexts found acceptance-by-continued-use mechanisms in standard terms to be unenforceable for material changes under unfair contract terms frameworks. Australian consumer law provisions referenced in Section 11 may impose additional constraints. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise procurement teams should establish notification monitoring processes to ensure 30-day modification notices are received and reviewed before the effective date. Internal contract review triggers should be set for any DocuSign fee modification notices. (5) COMPLIANCE CONSIDERATIONS: Legal teams should assess whether the acceptance-by-continued-use mechanism satisfies consent requirements under applicable law in operating jurisdictions, particularly for EU and UK customers. Subscription management workflows should include a step to evaluate whether to continue service or terminate following a fee modification notice.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC has authority over unilateral contract modification terms and acceptance-by-continued-use mechanisms in commercial subscription agreements under its consumer protection mandate
    File a complaint →

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-014606
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-014606
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-014606/unilateral-fee-and-plan-modification-with-30-day-notice/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does DocuSign's Unilateral Fee and Plan Modification with 30-Day Notice clause do?

This provision authorizes DocuSign to modify subscription fees and features unilaterally with 30 days' notice, with continued use after the notice period constituting contractual acceptance. Customers who do not wish to accept the modified terms must terminate their subscription before the effective date of the change.

How does this clause affect you?

Under this clause, DocuSign may modify the fees and features of subscription plans with 30 days' advance notice, and continued use of the service after the notice period constitutes acceptance of the new terms. Customers who do not accept the modified fees or features may terminate their subscription plan as described in Section 4.6 of the terms.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.