Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Recurring Charges Authorization

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Document Record

What it is

By purchasing a subscription plan, customers authorize DocuSign to charge the payment method on file for subscription fees, renewal terms, taxes, add-ons, and overage charges, with the authorization continuing through all renewal terms until the subscription is cancelled or terminated.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a standing payment authorization that covers all charges including renewals, taxes, and overages without requiring re-authorization for each billing event. The authorization persists through renewal terms automatically and extends to agent charges on DocuSign's behalf.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, completing a subscription purchase constitutes a standing authorization to charge the payment method for all current and future subscription fees, renewal terms, taxes, and overage charges without additional consent required per charge. The authorization remains in effect until the subscription is cancelled or terminated.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Cancel Subscription
    Within 5 days
    To withdraw the recurring charge authorization, cancel the subscription plan at least five business days before the end of the current subscription term through the administrative console or by contacting DocuSign support at https://support.docusign.com.

Cross-platform context

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Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
BY COMPLETING PURCHASE OF A SUBSCRIPTION PLAN, YOU AUTHORIZE US AND OUR AGENT TO CHARGE YOUR PAYMENT METHOD ("AUTHORIZATION") FOR: (a) THE APPLICABLE SUBSCRIPTION PLAN CHARGES, INCLUDING FOR ANY RENEWAL TERM OF THE SUBSCRIPTION PLAN; (b) ANY AND ALL APPLICABLE TAXES; AND (c) ANY OTHER CHARGES INCURRED IN CONNECTION WITH YOUR USE OF A SITE UNDER A SUBSCRIPTION PLAN, INCLUDING WITHOUT LIMITATION ADD-ONS AND OVERAGE CHARGES INCLUDED IN THE SUBSCRIPTION PLAN. The Authorization continues through the applicable original Subscription Plan Term and any Renewal Term until you cancel the Subscription Plan, or your Subscription Plan is otherwise terminated in accordance with these Terms or you withdraw your Authorization, in which case you remain liable for any amounts payable by you.

Excerpt from DocuSign's Terms and Conditions

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Standing payment authorization provisions engage the FTC's Negative Option Rule, which requires clear disclosure of recurring charge terms and a simple cancellation mechanism. The Electronic Funds Transfer Act and associated Regulation E may apply where bank account debits are involved. State automatic renewal laws, including California's, require clear disclosure of recurring charge authorizations at point of purchase. (2) GOVERNANCE EXPOSURE: Medium. The authorization explicitly covers overage charges and add-ons without specifying a cap or notification requirement before charging, which may create financial exposure for accounts with variable usage patterns. (3) JURISDICTION FLAGS: California, New York, and other states with automatic renewal statutes impose disclosure and consent requirements for recurring charge authorizations. EU and UK distance selling regulations require clear pre-contractual disclosure of recurring payment terms. (4) CONTRACT AND VENDOR IMPLICATIONS: Procurement teams should confirm that the payment method on file is authorized for recurring charges including overages, and that internal approval workflows account for variable overage charges that may arise outside of the fixed subscription amount. (5) COMPLIANCE CONSIDERATIONS: Finance teams should monitor overage usage and confirm that payment methods are current and authorized for the full scope of charges covered by this authorization. Where procurement policies require per-transaction or per-period authorization, the standing authorization model should be evaluated for policy alignment.

Full institutional analysis

Regulatory citations, enforcement risk, and due diligence action items.

Applicable agencies

  • FTC
    The FTC's Negative Option Rule and consumer protection authority apply to standing recurring charge authorizations in subscription services
    File a complaint →

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-014604
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-014604
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-014604/recurring-charges-authorization/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does DocuSign's Recurring Charges Authorization clause do?

This provision establishes a standing payment authorization that covers all charges including renewals, taxes, and overages without requiring re-authorization for each billing event. The authorization persists through renewal terms automatically and extends to agent charges on DocuSign's behalf.

How does this clause affect you?

Under this clause, completing a subscription purchase constitutes a standing authorization to charge the payment method for all current and future subscription fees, renewal terms, taxes, and overage charges without additional consent required per charge. The authorization remains in effect until the subscription is cancelled or terminated.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.