Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

Late Fees and Collection Costs

Medium severity High confidence Explicit document language Unique · 0 of 352 platforms
Stay ahead of the changes
Track DocuSign and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
Document Record

What it is

Unpaid amounts accrue finance charges at 1.5% per month compounded daily, or the highest rate permitted by applicable law if lower, and customers are required to reimburse DocuSign's collection costs including reasonable attorneys' fees.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes a specific finance charge rate of 1.5% per month compounded daily on unpaid balances, along with an obligation to reimburse collection costs including attorneys' fees. The compounding daily structure means the effective annual rate may exceed the stated monthly rate.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, unpaid subscription or overage charges accrue finance charges at 1.5% per month compounded daily until paid, and customers are contractually required to reimburse DocuSign's costs of collection including attorneys' fees for any amounts not paid when due.

Cross-platform context

See how other platforms handle Late Fees and Collection Costs and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
If we do not receive timely payment when due, you agree to pay all amounts due upon demand. Any amount not paid when due will be subject to finance charges equal to 1.5% of the unpaid balance per month or the highest rate permitted by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. You agree to reimburse any costs or expenses (including, but not limited to, reasonable attorneys' fees) incurred by us to collect any amount that is not paid when due.

Excerpt from DocuSign's Terms and Conditions

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Finance charge provisions engage state usury laws and commercial interest rate statutes, which vary by jurisdiction.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-014605
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-014605
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-014605/late-fees-and-collection-costs/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does DocuSign's Late Fees and Collection Costs clause do?

This provision establishes a specific finance charge rate of 1.5% per month compounded daily on unpaid balances, along with an obligation to reimburse collection costs including attorneys' fees. The compounding daily structure means the effective annual rate may exceed the stated monthly rate.

How does this clause affect you?

Under this clause, unpaid subscription or overage charges accrue finance charges at 1.5% per month compounded daily until paid, and customers are contractually required to reimburse DocuSign's costs of collection including attorneys' fees for any amounts not paid when due.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.