This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Permanent data loss at trial end—with no recovery option absent a subscription purchase or prior export—creates a hard deadline that, if missed, results in irreversible loss of the customer's data.
Interpretive note: The excerpt contains an ellipsis after 'DOCUSIGN SERVICES,' which may indicate omitted conditions around what qualifies as data entered during a free trial.
If you do not purchase a subscription or export your data before your free trial ends, all data you entered during the trial will be permanently lost.
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We collect and keep personal data only as needed or allowed for the purposes set out in this Statement, based on the reason we collected the personal data in the first instance and what is permitted under the laws that apply to the processing.
We may retain your Personal Data for a period of time consistent with the original purpose of collection...or as long as required to fulfill our legal and/or regulatory obligations.
Affirm will retain your information in accordance with our Privacy Policy and any applicable state or federal law, rule or regulation.
"ANY DATA THAT A CUSTOMER ENTERS INTO THE DOCUSIGN SERVICES...DURING THE FREE TRIAL WILL BE PERMANENTLY LOST AT THE END OF THE TRIAL PERIOD UNLESS THE CUSTOMER: (a) PURCHASES A SUBSCRIPTION PLAN...OR (b) EXPORTS SUCH DATAExcerpt from DocuSign's Terms and Conditions
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Permanent data loss at trial end—with no recovery option absent a subscription purchase or prior export—creates a hard deadline that, if missed, results in irreversible loss of the customer's data.
If you do not purchase a subscription or export your data before your free trial ends, all data you entered during the trial will be permanently lost.
ConductAtlas has identified this type of provision across 275 platforms. See the full comparison.
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