This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customer Data—which may include sensitive document content—may be used to train AI models under consent terms bundled into the AI-integrated services.
Interpretive note: The excerpt uses 'may include consent,' which is ambiguous as to whether consent is separately obtained, automatically bundled, or whether the user has already granted it by accepting the terms. The primary claim reflects the permissive framing without resolving that ambiguity.
When using DocuSign services that integrate AI, your Customer Data may be used for AI training purposes under consent provisions embedded in those services.
How other platforms handle this
Tinder may itself use or offer to You certain software-enabled technology utilizing artificial intelligence or machine learning systems ("AI Technology") as part of the Services.
We generate new information from other data we collect to derive likely preferences or other characteristics. For instance, we infer your general geographic location based on your IP address.
To achieve these processing purposes, we use algorithms to recognize patterns in Service Data, manual review of Service Data (such as when you interact directly with our billing or support teams)...
"Docusign Services that utilize or integrate with AI Services...may include consent to use Customer Data to improve Docusign Services and AI Services, including without limitation, to train artificial intelligence algorithmsExcerpt from DocuSign's Terms and Conditions
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Customer Data—which may include sensitive document content—may be used to train AI models under consent terms bundled into the AI-integrated services.
When using DocuSign services that integrate AI, your Customer Data may be used for AI training purposes under consent provisions embedded in those services.
ConductAtlas has identified this type of provision across 217 platforms. See the full comparison.
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