Provision record
DocuSign · DocuSign Terms and Conditions · View original document ↗

AI and Competitive Use Restrictions

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Document Record

What it is

The terms prohibit using DocuSign's site, architectures, models, weights, content, data, or outputs to train, test, or improve any machine learning algorithm or AI system that performs functions substantially similar to DocuSign's services.

This analysis describes what DocuSign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision restricts use of any data or outputs derived from DocuSign's services to develop or improve competing AI systems. The prohibition extends to indirect use through third parties and covers architectures, models, weights, and all derived information, which may affect customers who independently develop AI tools using DocuSign-related data.

Interpretive note: The scope of what constitutes a function substantially similar to DocuSign's services is not precisely defined, creating ambiguity in the provision's application to specific AI development activities.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, customers and users are prohibited from using data, outputs, or other information derived from DocuSign's site to train or improve AI or machine learning systems that perform functions substantially similar to DocuSign's services. This restriction applies both to direct use and to permitting third parties to do so.

Cross-platform context

See how other platforms handle AI and Competitive Use Restrictions and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
Uses, or allows third parties to use, the Site (including any architectures, models, or weights which is considered our confidential and proprietary information, or any content, data, output, or other information received or derived from the Site, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithm or artificial intelligence system that mimics or performs any function substantially similar to any function of the Site; or

Excerpt from DocuSign's Terms and Conditions

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: Restrictions on use of platform outputs for AI training engage intellectual property law, trade secret law, and competition law.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
DocuSign Terms and Conditions
Entity
DocuSign
Document last updated
May 5, 2026
Tracking information
First tracked
April 27, 2026
Last verified
July 9, 2026
Record ID
CA-P-014607
Document ID
CA-D-00197
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
231f424e90ee7b2719b976375742d52055fede74be2930a6eebf8335c372967c
Analysis generated
April 27, 2026 14:12 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DocuSign
Document: DocuSign Terms and Conditions
Record ID: CA-P-014607
Captured: 2026-04-27 14:12:49 UTC
SHA-256: 231f424e90ee7b27…
URL: https://conductatlas.com/platform/docusign/docusign-terms-and-conditions/provision/CA-P-014607/ai-and-competitive-use-restrictions/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does DocuSign's AI and Competitive Use Restrictions clause do?

This provision restricts use of any data or outputs derived from DocuSign's services to develop or improve competing AI systems. The prohibition extends to indirect use through third parties and covers architectures, models, weights, and all derived information, which may affect customers who independently develop AI tools using DocuSign-related data.

How does this clause affect you?

Under this clause, customers and users are prohibited from using data, outputs, or other information derived from DocuSign's site to train or improve AI or machine learning systems that perform functions substantially similar to DocuSign's services. This restriction applies both to direct use and to permitting third parties to do so.

Is ConductAtlas affiliated with DocuSign?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DocuSign.