This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms explicitly state that audio files are now included in the definition of 'Content' and that all Content is processed by DeepL's machine learning infrastructure. This formalizes what may have been implicit practice and clarifies the scope of data subject to machine learning processing. The terms also introduce a new access method through third-party AI assistant applications via DeepL's Model Context Protocol endpoint; usage through this pathway counts toward your subscription's usage limits and volumes. You can review the Service Specification for details on how third-party application access operates.
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If you request a refund and also pursue a dispute resolution process for the same transaction with your payment method provider...we will decline your refund request.
Payments may be subject to reduction to offset bad debts, refunds and other charge-backs relating to Use of your Content within sixty (60) days of the payment to which the bad debt, chargeback or refund relates.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"Effects of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction.Excerpt from DeepL's Terms and Conditions
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Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “Effects of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out …”
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
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