This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
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We will refund your money within three (3) business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into an account of the designated recipient.
If you believe that Microsoft has charged you in error, you must contact us within 90 days of such charge. No refunds will be given for any charges more than 90 days old.
If your reservation via the App is rejected after your request, you'll receive the applicable refund assuming your payment method was actually charged.
"we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction.Excerpt from DeepL's Terms and Conditions
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The clause states: “we shall reimburse to you all payments received from you...without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as …”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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