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The customer has an explicit, cost-free exit right triggered by a meaningful degradation of service access or usability caused by a modification, subject to a materiality threshold of more than a minor impact.
Interpretive note: The excerpt contains a second independent proposition — that the customer will be refunded fees already paid proportionally upon such termination — which was omitted from the canonical claim as a secondary legal effect.
The customer is permitted to exit the Agreement without penalty on 30 days' notice if a modification constitutes a Negative Change, and is entitled to a proportional refund of fees already paid.
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"If a modification impacts Customer's ability to access or use the Services in more than a minor way ("Negative Change"), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.— Excerpt from DeepL's DeepL Terms and Conditions
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The customer has an explicit, cost-free exit right triggered by a meaningful degradation of service access or usability caused by a modification, subject to a materiality threshold of more than a minor impact.
The customer is permitted to exit the Agreement without penalty on 30 days' notice if a modification constitutes a Negative Change, and is entitled to a proportional refund of fees already paid.
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