“If a modification impacts Customer's ability to access or use the Services in more than a minor way ("Negative Change"), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.”
This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The customer has an explicit, cost-free exit right triggered by a meaningful degradation of service access or usability caused by a modification, subject to a materiality threshold of more than a minor impact.
Interpretive note: The excerpt contains a second independent proposition — that the customer will be refunded fees already paid proportionally upon such termination — which was omitted from the canonical claim as a secondary legal effect.
The updated terms explicitly state that audio files are now included in the definition of 'Content' and that all Content is processed by DeepL's machine learning infrastructure. This formalizes what may have been implicit practice and clarifies the scope of data subject to machine learning processing. The terms also introduce a new access method through third-party AI assistant applications via DeepL's Model Context Protocol endpoint; usage through this pathway counts toward your subscription's usage limits and volumes. You can review the Service Specification for details on how third-party application access operates.
View change record →The customer is permitted to exit the Agreement without penalty on 30 days' notice if a modification constitutes a Negative Change, and is entitled to a proportional refund of fees already paid.
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"If a modification impacts Customer's ability to access or use the Services in more than a minor way ("Negative Change"), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.Excerpt from DeepL's Terms and Conditions
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The customer has an explicit, cost-free exit right triggered by a meaningful degradation of service access or usability caused by a modification, subject to a materiality threshold of more than a minor impact.
The customer is permitted to exit the Agreement without penalty on 30 days' notice if a modification constitutes a Negative Change, and is entitled to a proportional refund of fees already paid.
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