DeepL · DeepL Terms and Conditions · View original document ↗

Customer Liable for Internal User Conduct

High severity High confidence Explicitdocumentlanguage Common · 222 of 352 platforms
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This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The customer cannot limit their exposure by pointing to an Internal User's individual actions; full liability sits with the customer regardless of who within their organization caused the issue.

Consumer impact (what this means for users)

The customer is required to police Internal Users' compliance and bears the entire legal and financial consequences if any Internal User violates the Agreement's restrictions.

How other platforms handle this

Walmart Medium

you agree to cooperate with Walmart if and as requested by Walmart in the defense and settlement of such matter.

Chegg Medium

You will cooperate as fully required by the Chegg Parties in the defense of any claim.

Lime Medium

The Released Parties reserve the right to assume the exclusive defense of any claims or lawsuits, and you agree not to settle any of the foregoing without the applicable Released Parties' prior written consent.

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer shall be fully liable for any use of the Services by Internal Users and shall ensure that Internal Users are aware of and respect any and all restrictions for the use of Services set out in this Agreement.

— Excerpt from DeepL's DeepL Terms and Conditions

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
DeepL Terms and Conditions
Entity
DeepL
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-044938
Document ID
CA-D-00449
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d1609857ce95917e69ae41f91e9eb648d2a71d4094bc790166b60a2ddd87b296
Analysis generated
May 20, 2026 23:29 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DeepL
Document: DeepL Terms and Conditions
Record ID: CA-P-044938
Captured: 2026-05-20 23:29:36 UTC
SHA-256: d1609857ce95917e…
URL: https://conductatlas.com/platform/deepl/deepl-terms-and-conditions/provision/CA-P-044938/customer-liable-for-internal-user-conduct/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does DeepL's Customer Liable for Internal User Conduct clause do?

The customer cannot limit their exposure by pointing to an Internal User's individual actions; full liability sits with the customer regardless of who within their organization caused the issue.

How does this clause affect you?

The customer is required to police Internal Users' compliance and bears the entire legal and financial consequences if any Internal User violates the Agreement's restrictions.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 222 platforms. See the full comparison.

Is ConductAtlas affiliated with DeepL?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DeepL.