“Customer shall be fully liable for any use of the Services by Internal Users and shall ensure that Internal Users are aware of and respect any and all restrictions for the use of Services set out in this Agreement.”
This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The customer cannot limit their exposure by pointing to an Internal User's individual actions; full liability sits with the customer regardless of who within their organization caused the issue.
The updated terms explicitly state that audio files are now included in the definition of 'Content' and that all Content is processed by DeepL's machine learning infrastructure. This formalizes what may have been implicit practice and clarifies the scope of data subject to machine learning processing. The terms also introduce a new access method through third-party AI assistant applications via DeepL's Model Context Protocol endpoint; usage through this pathway counts toward your subscription's usage limits and volumes. You can review the Service Specification for details on how third-party application access operates.
View change record →The customer is required to police Internal Users' compliance and bears the entire legal and financial consequences if any Internal User violates the Agreement's restrictions.
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"Customer shall be fully liable for any use of the Services by Internal Users and shall ensure that Internal Users are aware of and respect any and all restrictions for the use of Services set out in this Agreement.Excerpt from DeepL's Terms and Conditions
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The customer cannot limit their exposure by pointing to an Internal User's individual actions; full liability sits with the customer regardless of who within their organization caused the issue.
The customer is required to police Internal Users' compliance and bears the entire legal and financial consequences if any Internal User violates the Agreement's restrictions.
ConductAtlas has identified this type of provision across 224 platforms. See the full comparison.
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