Provision record
DeepL · DeepL Privacy Policy · View original document ↗

UK complaint acknowledgement within 30 days

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This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Sep 5, 2026

The updated terms establish explicit procedures for three new account-based storage and processing features. Translation Memories allow users to store source and target language segments for reuse; Translation Memory Generation processes uploaded document pairs to generate Translation Memories, then deletes the source documents immediately; and Adaptive Translation uses stored Translation Memories and reference documents to customize translations, with numeric representations (embeddings) calculated and stored in the user's account. The policy states that all content and embeddings are used only within the user's own account, never shared with other customers, and never used to train or improve DeepL's models. The policy specifies GDPR Article 6(1)(b) as the legal basis for processing (contract performance). You can deactivate Adaptive Translation in the relevant Style Profile at any time.

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How other platforms handle this

Public.com Medium

These choices do not apply to certain informational communications including important information and documentation relating to your account.

Microsoft Medium

We've distilled our commitment into six core values: Fairness Reliability and safety Privacy and security Transparency Accountability Inclusiveness

OpenAI Medium

We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
UK residents can make a complaint to us via privacy@deepl.com. We will acknowledge your complaint within 30 days and keep you informed throughout.

Excerpt from DeepL's Privacy Policy

Provision details

Document information
Document
DeepL Privacy Policy
Entity
DeepL
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-007227, captured Sept. 30, 2026
Record ID
CA-P-042808
Document ID
CA-D-000448
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007227)
a27015df2fb7402113d9e94e6d8068867ee87f875e77e528422d77257d867db4
Analysis generated
May 20, 2026 18:50 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-007227 (checked Oct. 5, 2026)
Citation Record
Entity: DeepL
Document: DeepL Privacy Policy
Record ID: CA-P-042808
Version: CA-V-007227
Captured: 2026-09-30 01:02:01 UTC
SHA-256: a27015df2fb74021…
URL: https://conductatlas.com/platform/deepl/deepl-privacy-policy/provision/CA-P-042808/uk-complaint-acknowledgement-within-30-days/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does DeepL's UK complaint acknowledgement within 30 days clause do?

The clause states: “UK residents can make a complaint to us via privacy@deepl.com. We will acknowledge your complaint within 30 days and keep you informed throughout.”

Is ConductAtlas affiliated with DeepL?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DeepL.