This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who process third-party personal data through DeepL Pro services must have both a legal basis under data protection law and a formal data processing agreement, or the use is not permitted.
Interpretive note: The excerpt uses ellipsis, which may indicate omitted text between the two conditions. It is not entirely clear from the excerpt alone whether the data processing agreement is a separate standalone requirement or part of how data protection law justification is satisfied.
The updated policy discloses how DeepL Voice processes audio data during real-time translation. Audio, transcripts, and translations are deleted after use unless your organization sets a retention period (ranging from 20 seconds to 30 days). The policy also discloses that DeepL processes voice characteristics for speaker matching (up to 30 seconds per session) and may process tone and speaking style if voice matching is enabled. For languages without DeepL's own voice model, the policy now discloses that ElevenLabs processes backup voice data on DeepL's instructions. You can update voice matching settings at any time, and guests can opt out of voice matching or switch to pre-set voices on a per-meeting basis.
View change record →If you use DeepL Pro services to translate or improve texts that contain personal data, you are required to have a legal justification under data protection law and a data processing agreement in place.
How other platforms handle this
You may be required to provide certain categories of Data to us under the following circumstances: (i) as required under any applicable laws or regulations; (ii) as required under any contract entered into between us...
These Terms contain the entire agreement between you and OpenAI regarding the Services and, other than any Service-specific terms, supersedes any prior or contemporaneous agreements between you and OpenAI.
"using DeepL Translator Pro, DeepL API Pro and DeepL Write Pro for the translation or improvement of texts containing personal data of any kind is only permitted if there is a justification for this under data protection law...our Ts&Cs provide for the conclusion of a data processing agreementExcerpt from DeepL's Privacy Policy
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Users who process third-party personal data through DeepL Pro services must have both a legal basis under data protection law and a formal data processing agreement, or the use is not permitted.
If you use DeepL Pro services to translate or improve texts that contain personal data, you are required to have a legal justification under data protection law and a data processing agreement in place.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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