Provision record
DeepL · DeepL Privacy Policy · View original document ↗

Customer calls may be recorded with consent

Common · 286 of 343 platforms
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This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Sep 16, 2026

The updated policy discloses how DeepL Voice processes audio data during real-time translation. Audio, transcripts, and translations are deleted after use unless your organization sets a retention period (ranging from 20 seconds to 30 days). The policy also discloses that DeepL processes voice characteristics for speaker matching (up to 30 seconds per session) and may process tone and speaking style if voice matching is enabled. For languages without DeepL's own voice model, the policy now discloses that ElevenLabs processes backup voice data on DeepL's instructions. You can update voice matching settings at any time, and guests can opt out of voice matching or switch to pre-set voices on a per-meeting basis.

View change record →

How other platforms handle this

Target

You agree that we may, for training purposes or to evaluate the quality of our service, listen to and record phone conversations you have with us.

Patreon

From time to time, we may solicit your participation in such a research study and, if you choose to participate, then we may observe how you use Patreon and may record video, audio, and images of you using Patreon and your interview with Patreon researchers.

Booking.com

We'll store your Payment Method details for future transactions after collecting your consent.

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▸ View Original Clause Language DOCUMENT RECORD
"
we may record and transcribe the dialer and zoom calls with prospects and customers in certain countries with their consent, using the Salesloft platform

Excerpt from DeepL's Privacy Policy

Provision details

Document information
Document
DeepL Privacy Policy
Entity
DeepL
Tracking information
First captured by ConductAtlas
April 29, 2026
Text quoted from version
CA-V-007227, captured Sept. 30, 2026
Record ID
CA-P-042698
Document ID
CA-D-000448
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007227)
a27015df2fb7402113d9e94e6d8068867ee87f875e77e528422d77257d867db4
Analysis generated
May 20, 2026 18:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007227, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007475, captured Oct. 10, 2026; this clause has not been re-checked against it.
Citation Record
Entity: DeepL
Document: DeepL Privacy Policy
Record ID: CA-P-042698
Version: CA-V-007227
Captured: 2026-09-30 01:02:01 UTC
SHA-256: a27015df2fb74021…
URL: https://conductatlas.com/platform/deepl/deepl-privacy-policy/provision/CA-P-042698/customer-calls-may-be-recorded-with-consent/
Accessed: Oct. 28, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does DeepL's Customer calls may be recorded with consent clause do?

The clause states: “we may record and transcribe the dialer and zoom calls with prospects and customers in certain countries with their consent, using the Salesloft platform”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 286 platforms. See the full comparison.

Is ConductAtlas affiliated with DeepL?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DeepL.