Provision record
DeepL · DeepL Privacy Policy · View original document ↗

Post-support customer satisfaction email may be sent

Low severity Explicit document language Common · 279 of 352 platforms
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This analysis describes what DeepL's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 3333 other provisions on other platforms.

How other platforms handle this

Microsoft Medium

We do not use what you say in email, chat, video calls or voice mail, or your documents, photos or other personal files, to target advertising to you.

Google Cloud Medium

In some cases we will seek your consent to send you marketing communications.

Roblox Medium

Where the law allows us to, we may use the content you and other users have posted for training or to help us to improve the way we filter content on our platform.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you have contacted our Support team via the contact form, it is possible that we will subsequently inquire by email about your satisfaction with our customer service.

Excerpt from DeepL's Privacy Policy

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union

Provision details

Document information
Document
DeepL Privacy Policy
Entity
DeepL
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-042709
Document ID
CA-D-00448
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
f487db6bc52a774426e9a5a9985429409c493cc7fa7aa2abe357b0f97b7569b8
Analysis generated
May 20, 2026 18:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: DeepL
Document: DeepL Privacy Policy
Record ID: CA-P-042709
Captured: 2026-05-20 18:50:51 UTC
SHA-256: f487db6bc52a7744…
URL: https://conductatlas.com/platform/deepl/deepl-privacy-policy/provision/CA-P-042709/post-support-customer-satisfaction-email-may-be-sent/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does DeepL's Post-support customer satisfaction email may be sent clause do?

The clause states: “If you have contacted our Support team via the contact form, it is possible that we will subsequently inquire by email about your satisfaction with our customer service.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 279 platforms. See the full comparison.

Is ConductAtlas affiliated with DeepL?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by DeepL.